4309 Rosehill Road Apt. 2 * Garland, Texas 75043 * (214)258-8109 * firstname.lastname@example.org
To secure a position that draws upon my leadership experience and strong customer service
Strengths: ? Open-minded, innovative, result-oriented problem-solver determined and willing to put thought and study into figuring out a solution to a given problem.
? Proven leadership in management, supervisory positions, and project management. Other skill sets include: finance analysis, demographic analysis, lease review, and client relations
? Proficient in MS Word, Excel, PowerPoint, MS Access, Minitab, SAP
Transaction Manager, 07/2012 – Present
Jackson Cooksey, Dallas, Texas
? Provide comprehensive approved documents to suitable committees.
? Manage plus deliver reports, presentations and evaluations.
? Utilize demographic, economic and RE market data to make required recommendations.
? Conduct special transaction management projects.
? Execute process improvements and business initiatives.
? Review and provide detailed financial analysis inclusive of company cash flows.
? Analyze building alternatives as well as lease options through qualitative and quantitative evaluation.
? Develop positive working relations with all landlords.
? Devised an improved method through which to transfer pertinent information from demographics to creative in order to expedite the process of passing such information to the client in presentation format.
? Developed and implemented a database that greatly improved efficiencies with regard to the tracking of active client accounts.
Co-Manager, 04/2007 – 07/2012
Racetrac Petroleum, Garland, Texas
? Provide the highest level of customer service
? Supervise and develop team members
? Ensuring store is clean and well-maintained at all times
? Manage store assets, which includes cash handling and inventory control
? Handling customer transactions
? Ordering/Receiving products
? Managed vendor relationships
? Market surveys
? Significantly reduced shrink in a high theft location by 25%
? Received recognition for the lowest employee turnover in the region for 2009
? Increased store margin by 16% for a total of $50,000 in inside sales for the first time since opening in 1991
? Successfully opened a brand new location in Garland, Texas generating an average of $70,000 in inside sales upon two months of opening
Receiving Department Manager, 07/1999 – 04/2007
Fry’s Electronics, Arlington, Texas
? Managed the entire receiving process. Incoming volume totaled $1,500,000 per week; due to the sheer volume of work I would constantly revamp our operational procedures in order to become more efficient and cut labor cost. Results included a 100 hour per week decrease in labor hours for a total of approximately $2,000 per week in budget cuts.
? Processed all incoming merchandise, data entries, and paperwork involved assuring accuracy.
? Inventory control
? Managed 5 Supervisors, 10 coordinators, and approximately 15 to 20 associates
? Due to the success of my department I was called upon to assist in the launching of new locations. This entailed hiring new personal, training and developing new hires, including management prospects, processing incoming merchandise for grand opening, and the general set-up and organization of the store in order to be ready for business
? I was called upon and dispatched to various locations to train and development new management prospects when there was a transition
? Significantly improved operations and accomplished set shrink goals of 0.05% of total incoming volume every quarter
Education: Bachelor of Science in Business Administration with an Interdisciplinary Studies Minor, 05/2012
Texas A&M University, Commerce, Texas; GPA 3.40
Texas Real Estate License
Texas A&M Dean’s list: Fall 2010, Spring 2011, Fall 2011, Spring 2012
Team Retention Award 2009, Racetrac Petroleum
Received top score (99.14) on evaluation of Receiving Department 2004
Merchandising Team Award 2003, Fry’s Electronics
Team Knowledge Award 2002, Fry’s Electronics
Receiving Achievement Award 2002, Fry’s Electronics