Richard

Freelance Technical Writer & Content Writer

1248
Location:Frederick, Maryland, United States
Profile:https://www.freelanced.com/richard21672
0
Kudos
5.0
2 Skills
$50
Rate/Hr
RICHARD L. STEVENS
Bid Manager, Senior Proposal Manager, Technical Writer
An APMP Professional
2387 Bear Den Road, Frederick, MD 21701
Mobile / Voice mail: 301-466-4760 E-mail: richardstevens301@gmail.com

Cisco Systems, Proposal Manager, Bid Manager, Bid Developer with Proposal Experts Global Team with over 18 years of experience in managing: Large Complex bids and proposals, (Supporting Canada USA and Europe), Public Sector, Federal Government, International, State and Local, DoD, and Commercial proposal initiatives including development and implementation of RFP/RFQ/RFI bid and proposal processes, marketing and technical content, knowledge base management, and document repositories.
Proposal Management Duties include: Management of resources to support the full proposal development cycle—cross functionally across lines of business, taking ownership of proposal objectives to achieve required results. Team lead of large Information Technology and Telecommunications proposals, involving multiple technical and management approaches/solutions, documentation management and support for capture and business development involving Government, DoD, Public Sector –State and Local, and Commercial sectors. Expertise in Information Technology, Bioinformatics, Telecom and Enterprise-wide Global architecture, Security, e-learning, software/hardware and scientific deliverables, editorial/copy/creative writing, design for multimedia, print media and content for Live Meetings and hands on SharePoint experience.
• Proposal Management, Coordination and writing of large IT Product and Services technical proposals, that include documentation management and support for capture and business development involving Federal and State & Local Government, DoD and commercial sectors. Expertise in Information Technology, Bioinformatics, Telecom and Enterprise-wide global architecture, e-learning, software/hardware and scientific deliverables, editorial/copy/creative writing, design for multimedia, print media and the Internet.
• Program/Project planning and management, content documentation development, including resource requirements, project timelines and deliverables. Coordination of project and proposal resource requirements for client product, IT provisioning, engineering and operations and management of 5-30 people. Authoring of reports and technical deliverables. Experience in graphics design, art and communications design with both technical and creative expertise.
• Planning and documentation support for program/project management plans (PMP, EVM, etc. methodology/processes), project life-cycle, Capability Maturity Model® Integration (CMMI®)-based process improvement methodology and practices.
• RFP distillation management adhering to such proposal style guide methods as Shipley, Apache and NSF for and including green to red teaming for Statements of Work (SOW), BPA’s and major teaming contracts ranging from $2 million to $200 million and representative of success with over 500 million in contractual revenue wins.
• Preparation, authoring, editing, review of documentation, web-based and hard copy training materials, software and technical documentation, i.e., templates, technical manuals, guides, training and instructional materials/training aids (course manuals, workbooks, handouts, exams, completion certificates, and course critique documents for classroom and Learning Management (LM) and distance learning environments).
• Business savvy team leader with experience in marketing support for product marketing, provisioning, engineering and IT operations. Management of program guidelines for revenue, expense and capital targets, and partnering with sales teams to identify and capture new opportunities to support revenue growth.
Skills: Job Related
Computer & Work Skills Include:
• Windows Vista and XP, 2000, 2002, 98/95, NT, MS WORD/Office 2007 and XP, 97-2000 expert user, MS PowerPoint & MS Project, Adobe Acrobat, Adobe Photoshop, VISIO Pro & Enterprise
• SharePoint, Oracle, Siebel and Lotus Notes, Lotus 1-2-3, ACT
• HTML (Hot Metal4, Claris, AOL proprietary software and Shockwave), MP3 and Pro Tools
• Illustrator, Quark, Painter 5.0, and Dreamweaver
• Design/production and marketing of audio, video and CD-ROM product
• Telecommunications experience with ATM, Lucent, Motorola, and mainframe documentation, Cisco Systems, Inc., IBM, Nortel & Compaq technology.
• CMMI documentation, ISO 9001, year 2000 & 508 compliancy, FCC, FAR and 254/255 compliancy experience
PROFESSIONAL EXPERIENCE:

Cisco Systems, Inc. (TEK Systems, Inc.), June, 2011 to Present
San Jose, CA, Rockville, MD
Program Manager, Did Developer,
Senior Proposal Manager
Manage resources to support full proposal development cycle—cross functionally and across lines of business, taking ownership of proposal objectives to achieve required results. Management and Development of Information unified communications, security, VOIP technology based proposals for Cisco Systems Proposal Experts, North America, with exclusive support for Cisco Canada and USA Technology Sales Divisions.
Government, Public Sector, Commercial and International clients ranging from $100,000 to $200 Million in multiple year, multiple opportunities. Responsible for winning revenue that have included but were not limited to the following response initiatives:
Duties include:
• Scheduling and managing all aspects of proposal distillation and responses to ensure compliance and timely submission. Leader of work in a team environment providing proposal management, compliance matrices, proposal management workbook, writer/SME assignments, writing, editing, compliance, issue resolution, coordination, and analysis efforts in response to RFPs, RFQ's and RFIs.
• Prepare supporting proposal development documentation (i.e., outline, team assignments, proposal management plan, schedule, kick-off meeting materials, writing plans, etc.).
• Establish and maintain communications among local and remote employees and teammates using collaborative tools (e.g., Webex and proprietary document storage and management portals).
• Write assigned sections of the proposal and submits all assigned sections on time.
• Development of customized text ranging from executive summaries to detailed technical RFP responses. Customized text will be based on information gathered from subject matter experts, as well as the proposal staff and personal knowledge and judgment.
• Develop proposal graphics.
• Performance of substantive reviews of both text and graphics, ensuring the assigned writing sections comply with RFP requirements, contain win strategies and win themes, and comply with standard format and style criteria. Additional duties and activities also include:
• Provide production support including desktop publishing, reproduction and quality control checks.
• Organization of final electronic file versions and electronic folders. Reviewing blue/green/pink/red/gold team RFP proposal responses and manage editing as needed to generate winning responses.
• Coordinate with the project and pricing staff to ensure that all of the information needed to prepare the Cost Proposal is available and input is received on time.
• Coordinate and obtain signoff on the technical proposal by senior managers.
• Ensure compliance, quality, and timeliness of the entire RFP response.
• Conduct strategy sessions to develop win strategies and themes, identify and assess competitors, and develop client hot buttons.
• Participate on external capture team as a company representative.
• Develop corporate/technical boilerplate and maintain the boilerplate/proposal library utilizing SharePoint and supported and developed presentations as necessary for support to assigned writers and for orals/discussions with the Government clients.
• Attend win/loss debriefings and assist in developing lessons learned.
• Expert level of proficiency with MS Word, PowerPoint, Excel, MS Project, Adobe Acrobat X Pro, and Visio (MS Office 2003-2010)
NTT Data formally Keane Inc, Vienna, VA March 2008 to 2011
Senior Proposal Manager
Management of Information Technology and Professional Services proposals for Federal Government, DoD, Public Sector-State and Local, Commercial and International clients ranging from $100,000 to $200 Million in multiple year, multiple TO opportunities. Responsible for over $120 million in response winning revenue while working with Keane that included but were not limited to the following response initiatives:
United States Department of Homeland Security (DHS), Securities and Exchange Commission (SEC), U.S. Air Force (NETCENTS), U.S. Customs and Border Protection (CBP)- Secure Border Initiative (SBInet), DEA, FBI, PBGC, Department of Health and Human Services (DHHS), U.S. Air Force, U.S. Army, RCAS and Logistics Command, Wells Fargo, State Farm Insurance –Division of Technology, States of; New York, Virginia –Hampton Roads Government, Kentucky Office of Technology, Rhode Island, Commonwealth of Massachusetts, Chicago Office of Technology, North Carolina Department of Technology, State of Missouri Courts System, Indiana Dept of Education, State of New Hampshire DHHS, International Clients Include: Nova Scotia Government, Canadian Government, International Maritime Organization (IMO-UK). Philip Morris.
Duties include:
• Scheduling and managing all aspects of proposal distillation and responses to ensure compliance and timely submission. Leader of work in a team environment providing proposal management, writer/SME assignments, writing, editing, compliance, issue resolution, coordination, and analysis efforts in response to RFPs, RFQ’s and RFIs that included multiple vehicles including BPA’s, GWAC’s, task orders and IDIQ’s. Responsibilities include:
• Prepare supporting proposal development documentation (i.e., outline, team assignments, proposal management plan, schedule, kick-off meeting materials, writing plans, etc.).
• Establish and maintain communications among local and remote employees and teammates using collaborative tools (e.g., SharePoint).
• Write assigned sections of the proposal and submits all assigned sections on time.
• Development of customized text ranging from executive summaries to detailed technical RFP responses. Customized text will be based on information gathered from subject matter experts, as well as the proposal staff and personal knowledge and judgment.
• Performance of substantive reviews of both text and graphics, ensuring the assigned writing sections comply with RFP requirements, contain win strategies and win themes, and comply with standard format and style criteria. Additional duties and activities also include:
• Provide production support including graphics, desktop publishing, reproduction and quality control checks.
• Organization of final electronic file versions and electronic folders. Reviewing blue/green/pink/red/gold team RFP proposal responses and manage editing as needed to generate winning responses.
• Coordinate with the project and pricing staff to ensure that all of the information needed to prepare the Cost Proposal is available and input is received on time. Coordinate and obtain signoff on the technical proposal by senior managers.
• Ensure compliance, quality, and timeliness of the entire RFP response.
• Conduct strategy sessions to develop win strategies and themes, identify and assess competitors, and develop client hot buttons. Participate in and on virtual capture team as a company representative.
• Develop corporate/technical boilerplate and maintain the boilerplate/proposal library utilizing SharePoint and supported and developed presentations as necessary for support to assigned writers and for orals/discussions with the Government clients.
• Attend win/loss debriefings and assist in developing lessons learned reports.
• Expert level of proficiency with MS Word, PowerPoint, Excel, MS Project and Visio (MS Office 2003-2007).
* International Travel and Sabbatical -January 2008 to March 2008

LCG Systems, Rockville, MD October 2005 to December 2007
Proposal Manager
Responsible for managing Information Technology and professional services proposals for Federal Government clients that include but not limited to: multiple NIH institutes (NIDCD, NIMH, NINDS, NIAAA), Dept. of Health and Human Services (DHHS), U.S. Army, and U.S. Coast Guard.
Duties include:
• Scheduling and managing all aspects of proposal distillation and responses to ensure compliance and timely submission. Leader of work in a team environment providing proposal management, writer/SME assignments, writing, editing, compliance, issue resolution, coordination, and analysis efforts in response to RFPs, RFQ’s and RFIs that included multiple vehicles including BPA’s, GWAC’s, task orders and IDIQ’s. Responsibilities include:
• Prepare supporting proposal development documentation (i.e., outline, team assignments, proposal management plan, schedule, kick-off meeting materials, writing plans, etc.).
• Establish and maintain communications among local and remote employees and teammates using collaborative tools (e.g., SharePoint).
• Write assigned sections of the proposal and submits all assigned sections on time.
• Development of customized text ranging from executive summaries to detailed technical RFP responses. Customized text will be based on information gathered from subject matter experts, as well as the proposal staff and personal knowledge and judgment.
• Develop proposal graphics.
• Performance of substantive reviews of both text and graphics, ensuring the assigned writing sections comply with RFP requirements, contain win strategies and win themes, and comply with standard format and style criteria. Additional duties and activities also include:
• Provide production support including desktop publishing, reproduction and quality control checks.
• Organization of final electronic file versions and electronic folders. Reviewing blue/green/pink/red/gold team RFP proposal responses and manage editing as needed to generate winning responses.
• Coordinate with the project and pricing staff to ensure that all of the information needed to prepare the Cost Proposal is available and input is received on time.
• Coordinate and obtain signoff on the technical proposal by senior managers.
• Ensure compliance, quality, and timeliness of the entire RFP response.
• Conduct strategy sessions to develop win strategies and themes, identify and assess competitors, and develop client hot buttons.
• Participate on external capture team as a company representative.
• Develop corporate/technical boilerplate and maintain the boilerplate/proposal library utilizing SharePoint and supported and developed presentations as necessary for support to assigned writers and for orals/discussions with the Government clients.
• Attend win/loss debriefings and assist in developing lessons learned.
• Expert level of proficiency with MS Word, PowerPoint, Excel, MS Project and Visio (MS Office 2003-2007).
Proposal Management / Sr. Technical Writer Consultant
Proposal Manager/Writer, Reston, VA December 2004-October 2005
Proposal Management, Marketing/ Sr. Technical writing for Information Technology, Telecom and Enterprise-wide global IT services
Contract initiatives for Proposal Management, writing, and Business Development initiatives
Clients included: IBM, Systems Plus, Paradigm Inc, Weber Associates, and AT & T Global Enterprises
• Management and writing of federal and DoD proposals and, technical materials and documentation design and deliverables.
• Documentation design & coordination for project management, implementation and migration deliverables, proposals and projects that included information technology services ranging from Enterprise-wide global architecture, LAN/WAN, Application Development, Help-Desk, Telecommunications and Web-based initiatives.
• Technical writing for Proposal and BD initiatives included U.S. Patent & Trademark Office IT initiative, DOE, DoD. NIH, HHS, and U.S. Veterans Affairs.
• RFP response management, writing and coordination of commercial and government, proposals, IDIQ bids and quotes. Design and authoring of database repository of templates, media and graphic products for use on Intranet and Extranet for use as sales and company support. Storyboarding expertise, Green, to Gold team management for proposal responses.
• Support for design and implementation and establishing of documentation standards for writing for multi-location teams of engineers, solutions architects, engineers, and marketing personnel.
A&T Systems, Inc., Silver Spring, MD - April 2002 – November 2004
Proposal Manager - Business Development and Technical Writing Specialist
• Management, coordination and authoring of proposal, technical documentation, white papers, marketing and deliverables for A&T’s Government, Military/DoD, Local, State, commercial bids, proposals including RFP’s, RFQ’s RFI’s that ranged from multiple contract vehicles, such as GSA, Alliant-SB, GovWorks, and ITSS.
• Captured to delivery, end-to-end command of proposal development and related support processes, including down-select responses, written proposal presentations, and content for oral presentations, Best and Final Offers (BAFOs), Evaluation Notices (ENs), Final Proposal Revisions (FPR), etc.
• Proactively developed and maintained planning processes for proposals, to include capture, outlines, storyboards, themes, action items, etc. Authoring of proposal/marketing narrative as required.
• Management for Proposal and BD initiatives included proposal wins for the following initiatives; U.S. Army Reserve, NIH/CONNECTIONS, Dept of Interior, Federal Aviation Assoc (FAA), Federal Trade Commission (FTC), NIH/NITAAC/ECS III Electronics Commodity Store, Dept of the NAVY/BUMED, VA/BPA, GSA-FAST/DC Government, Dept of Treasury, Dept of Justice, ARNG/LINK, OCC, Naval School of Heath Sciences.
• Authored and built database repository of specifications, media and graphic products. Storyboarding expertise, Green, to Gold team processes for management for proposal responses. Supported the design and implementation and establishment of documentation standards to include, Multi-Media projects, Training manuals, Distance Learning manuals and documentation.
• Designed, authored and implemented new corporate website and marketing strategies to include corporate collateral authoring and design.
TITAN Corporation, Newington, VA - December 2001 to June 2002
ILS Documentation Specialist / Proposal Writer - Information and Logistics Group
PEO-EIS / CAISI - U.S. Army Wireless Logistics Contract
ILS Documentation Specialist and Proposal Writer for PEO Stamis (EIS) contract program.
• Proposal writing, editing and program support for design, implementation of documentation and standards to include, Military product Technical Manuals, Software Manuals, Multi-Media, Training manuals, e-Learning Coursework design and implementation, Distance Learning web support, and graphics deliverables to be used in standardizing of all writing for a multi-location team of engineers, designers and users for a state-of-the-art wireless solution for the U.S. Army.
• Multiple-site location logistics support for fielding, testing, training validation and implementation of software, hardware, classroom and web-based learning in support of a 7-year Titan Corporation contract with the U.S. Army’s PEO-EIS division.
• Duties also included RFP response writing and management for the ILS Group for federal and DoD proposals, bid and quotes. Building of database oriented repository of specifications, media and graphic products for use on secure Intranet and global extranet.
• Storyboarding expertise, scheduling and monitoring of Green, to Gold team processes for multi-company team proposal responses.
• Management and coordination of proposal capture, authoring and writing.
• PEO STAMIS/Office of the Army for Enterprise-wide IT architecture contracting wins with additional wins with contracting partner KPMG Consulting (Bearing Point) for full IT services to include web-based, fundraising and marketing initiatives management and services implementation.
Net2000 Communications Inc. Herndon, VA - September 1999 – November 2001
Proposal Manager/Senior Technical Writer/Special Projects Coordinator/Marketing writing & design/Bids Coordinator for Telecommunications Broadband CLEC,
Net2000's customer base included medium- and large-sized enterprises, including institutions such as the State of Maryland, the Delaware Department of Transportation, Florida State University, and British Nuclear Fuel in partnership with Global Crossing for providing a nationwide footprint.
• Proposal Manager, Senior Technical Writer, documentation design & coordination for project design, implementation and migration for commercial and government bids, proposals and projects concerning the education, growth and marketing message of a $1billion IPO publicly traded company.
• Project and Documentation support for provisioning, engineering and operations to deliver data networks within project schedules.
• Resource management and RFP response management, overall company proposal process implementation, writing and coordination of commercial and government proposals, bid and quotes for telecommunications connectivity and products. Built repository of specifications, media and graphic products for use on Intranet and Extranet for use as sales and company support.
• Support for design and implementation and establishing of documentation standards to include, Training manuals, Distance Learning manuals and documentation, database, document flow, graphics and templates to be used in standardizing all writing for a multi-location team of designers, engineers, and marketing personnel.
• Authoring and implementation of company internet and intranet content utilizing HTML scripting, Dreamweaver and RoboHelp.
• Authored technical documentation for networking design platforms, hardware and software involving Nortel & Passport telecommunications switches and the implementation of 5 major NOCS located in Washington, DC, Norfolk, Raleigh, NYC and Herndon, VA. Document specialist for project and resource requirements of provisioning, engineering, operations and customer support.
Inacom-Vanstar Corp/Edison Mission Management, Dulles, VA, January 1998 - September 1999
Senior Technical/Proposal Writer, Marketing Writing & Design/Bids /Coordinator:
• Technical documentation and proposal writing and coordination for project design team involving an implementation and migration of 9 nuclear/fossil fuel plant data centers.
• Support for design and implementation and establishing of documentation standards to include, database, doc flow, graphics and templates to be used in standardizing all writing for a multi-location team of designers, engineers, and marketing personnel.
• RFP’s, proposals, bids and quotes for telecommunications technology hardware and software. Building of database specifications, media and graphic products for use on Extranet and Intranet to supply company with proposal boilerplate.
• Formatting and writing proposals and bids that involved adherence of NRC and Government laws and guidelines.
• Initiated and responded to proposals for private companies and defense agencies that included: Dyncorp, USSS, NRC, DISA, NATO & NDN, Sytel, FBI and VTOA. Networking design platforms, VPN (Virtual Private Network) Design and phasing in of total product rollout. Created full trademarked product platform for VPNCare*(tm) for a major IT solutions company in Northern Virginia. Including overall solutions rollout and logos for design of VPN solutions for marketing strategies.
High Grove LLC, Nashville,TN 1994-Jan 1998 (Self-Owned Business)
Marketing, Management, PR, Freelance writing, production and systems design
Mindshare Associates/ALPS Computer Corp.
Reston VA, Headquarters, San Jose, CA
Field Marketing Specialist of computer related products:
• Companies represented: ALPS Inc, Corel, Dragon, Sierra Marketing included demonstration/business development and marketing and regional PR of hardware equipment and software, training of hardware and software for equipment in consumer and corporate venues in a 3 state region of MD, VA, DE and DC. Marketing of new products, writing for bids and deliverables, user manual development.
Proposal and Grant Management and Writing Projects
• Proposal, grant writing, development of professional services and implementation for fortune 500 companies. Production and coordination of music and multi-media analog and automated digital audio for multi-platform projects.
• Systems design, project management and purchasing of systems and materials for a large media related Facility. Operations management and sales, accounting, scheduling, training for multiple platform systems. Introduced, designed and implemented marketing plans targeted to increase business growth and market share.
• Handled all aspects of product design, media production, copywriting, CD & CD-ROM replication and fulfillment, analysis and implementation of market channels and management of distribution channels. Media production & budgetary consulting for multiple projects ranging from $30,000 to $200,000 with end sales revenues in the millions. Production management and sales/marketing of products into retail dealers such as Wal-Mart, Sam’s, CompUSA, Price Club and other retail establishments.
Thomas Nelson Publishers, Nashville,TN, 1990-1994
Production Manager, Mass Market Division:
Project Management of production, design, purchasing, PR/marketing writing, copywriting, editing, packaging design, inventory control of audio, video, book and gift products.
• Responsible for budget analysis and market of product trends for applying cost effective methods to design, production, manufacturing and packaging of departmental success in contribution to overall company mission and division revenue. Products designed & produced included:
• Project and production management for department utilizing a $30 million budget following cutting edge distribution, coding technology and implementation of ISO 9000 guidelines.
• Managed production for CD’s, CD-ROM and video to include books on tape, videos for instruction and entertainment. Designed and management oversight of products, ranging from books, bibles, journals, office products, stationery, marketing displays, product packaging and promotional materials.
• Design & copy writing of/for marketing, product PR, advertising and display materials, ranging from POP display materials, brochures, display ads, print ads, newsletters and multi-media content for CD-ROM.
• Skills included ISO 9000 inventory and warehousing systems integration documentation, IBM mainframe, Lotus Notes, MAC and PC design platforms, MS Word, Quark, PhotoShop and digital audio production expertise.
• Production management following ISO 9000 /JIT production standards and distribution certified environment.
Digital Recorders Inc., Nashville,TN, 1986-1990
General Manager, Facilities Manager, Designer
Management and designer of a 7000 sq ft. four (4) studio audio and video production facility.
Duties included:
• Systems and facility design, equipment purchasing and procurement and management of day-to-day operations that included sales, marketing and audio/video engineering. Procured & installed the first type of recording console technology of their kind in Nashville.
• Design, supervision, installation of electronic recording and video systems in the largest facility of its kind in Nashville. Computer related hands on experience in installation and maintenance of mainframe systems consisting of proprietary systems, UNIX, PC and Macintosh formats.
• Installed and maintained software related to various systems and revised as need be through beta-testing and consulting as to changes and upgrades.
• Educated clients and instructed usage of many high-tech systems and software to assistants and clients as needed to maintain a high level of accuracy for them to achieve their production goals. Coordination of production and budgeting for major recording and multi-media projects.
• Broadcast Technical advisor for 2 Jim Varney Disney produced full length feature films.
• Production management on major music and video client projects. Clients: ZZ TOP, Emmylou Harris, Clint Black, Stevie Winwood, BB King, Donna Summer, Kim Ritchey, The BlueBloods, Arlo Guthrie, Willie Nelson, Waylon Jennings, Roy Orbison, Sheryl Crow, Rosanne Cash, Bill Miller, Steve Earl, CNN, SONY, NPR.MPR, The Family Channel, Disney, The Nashville Network and CBS.
Sony Corporation of America, Professional Audio/Video Division,
New York, New York, Nashville,TN, 1981-1985
Southeastern Regional Sales and Marketing Coordinator
Marketing and solutions lead for professional digital audio broadcast equipment and related technology for an elite Division of Sony Corporation.
• Marketing and technical sales lead to agencies and companies such as NASA, Disney, CIA, FBI, Turner Broadcasting, and major audio/video distributors, recording facilities and dealers throughout the southeast. Introduced recording studios, broadcast facilities, dealers and their technical staff to the first technology for recording of and making the Compact Disc ™.
• Opened Sony’s first professional audio products marketing office in the Southeast.
• Set up client base and marketing that is still in place. Responsible for the first sales of Sony professional digital audio equipment and professional audio products in the Southeast. Introduced the compact disc to the Southeast.
• Conducted seminars and training sessions as to its technical properties, recording techniques and replication. Successfully introduced new digital audio technologies to my territory through direct contact, dealers through innovative PR techniques. Established invaluable professional sales and marketing territory networks for Sony.
• Authored and published technical columns and articles with major trade publications concerning new technologies and the advent of the compact disc, CD-ROM and their family of related products. Attended all major trade shows such as AES, NAB, CES, and NARAS and participated in sales, marketing and training.
PUBLISHED ACCOMPLISHMENTS INCLUDES
BMI song portfolio of 20 compositions published with Warner Chapel Music / @Time/Warner Corp. Nashville TN, Stereo Review, Omni, Consumer Electronics, Pro Sound News, EQ Magazine, Mix Magazine, Sony Pro Newsletter, AES newsletter, BASF newsletter, Charlotte Observer, CitySearch, AOL Business Know-How/OSC Forum on Technology and Creativity and Billboard Magazine.
America On-Line, Remote CL:
Consumer Electronics (Computing Forum) Content Provider/Community Leader, 1994-2005
• Community Leader-Computing/Electronics Forum area, content research writing and Web-hosting for live forums.
• Generated audio/video/multimedia and computer related product content and information.
• Supported AOL members with electronic/audio/marketing and information questions and services. Expertise with Internet content authoring and design, web authoring, proprietary programming/Internet publishing design software.
EDUCATION:
Brevard College, Brevard NC-1969-1971
Music Performance (Theory, Voice, Woodwinds,
Classical Guitar, and Journalism - Minor: Art)
Piedmont College, Charlotte NC: Journalism, Computer Science, 1972
Business Communications, Journalism & Photography
Parkland High School, Winston-Salem NC with music master classes
at the N.C School of the Arts, Winston-Salem NC- 1966- 1969
Music & Art (voice, theory and classical guitar)