Mathematics (A), English (A), Physics (A), Spanish (A), Computing (A)
Standard Grades & Intermediate 2 Awards
Mathematics (A), English (A), Physics (1), Spanish (1), French (1), Computing (1), History (1), Geography (1)
? British Sign Language (BSL) Level 1
? Duke of Edinburgh Silver Award
I would describe myself as a dynamic individual with a warm personality, which enables me to interact well with others. Over the past three years, I have applied myself fully to my academic studies, and this determination has resulted in my attaining excellent grades. Since leaving school I have embraced the challenges of employment, working in a fast paced environment and involving long hours. I feel that I have demonstrated an ability to manage competing responsibilities and achieve goals, and this has developed my propensity for creative thinking and problem solving.
G10 Global Limited
Trainee Manager October 2012 – April 2013
My post as Trainee Manager primarily involved building a small sales team of 6 – 8 people and overseeing their development. I was responsible for facilitating crew meetings and enabling staff to meet sales targets through deconstruction of “pitch” performance and utilisation of motivational strategies. My duties also included staff recruitment (interview and dismissal), cash and stock requisition and associated administrative tasks. Pivotal to this role was the ability to manage my time effectively whilst encouraging my team members to also work within allocated time scales.
Distributor September 2012 – October 2012
In meeting sales targets, the central task to this position was to develop my skills based on applying proven sales techniques. Self motivation was key to achieving my goals. I recognise that within this post I was able to acquire excellent customer service skills, including resolving customer complaints, in addition to the ability to liaise and communicate effectively on an interdepartmental basis and with external companies. Cash handling was integral to my role and involved processing credit/debit card payments.
Louise Bramhill Interiors
Events Waitress December 2010 – June 2012
My employment experience includes a position as an Events Waitress with Louise Bramhill Interiors. This post involved venue preparation, serving food and beverages and attending to the needs of guests. My responsibilities also included cleaning duties.
Administrative Assistant June 2012
I completed a two week work placement with Clyde Property. Here I was able to utilise my IT knowledge to update the company’s database, and communicate with customers via electronic mail to allow them to comply with new legislation. I therefore developed my confidence in dealing with customers. This opportunity enabled me to enhance my skills in working in a team environment whilst also providing the scope to work independently, using my own initiative.
? Excellent Communication Skills
? Customer Service
? Organisational Skills
? Effective Team Member
? Work within specified time scales