To transfer the business management expertise gained during six years in a corporate setting to a managerial-level position for an established non-profit that needs Hindi language interpreter and translator expertise in public relations and event-planning talent.
Over five year's management experience emphasizing a collaborative yet decisive style.
Adept at building productive relationships to further the organization's goals.
Strong interpersonal, organizational, and writing skills.
Effective clients and partner relationship building skills providing excellent customer service.
Possess strong coordination and time management skills to effectively handle multiple, projects and set priorities appropriately in a time sensitive environment.
Well traveled internationally and experienced in diverse cultural interactions.
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Build credibility, establish rapport, and maintain communication with clients at multiple levels, including those external to the organization.
Fostered customer loyalty by ensuring that our customers fully utilize the values of our services
Increased the company's sales growth by securing new clients consulting engagements and by delivering knowledge of new product-lines.
Supervised a staff of 15, involving training, work flow, quality control, conflict resolution, and review processes.
Mentored team members in methodology and consulting excellence and encouraged best practice in project management and project planning.
Successfully implemented new programs to reduce business shrink from 3.63% to .52%
DEVELOPMENT / MOTIVATION
Built a large loyal client base through personal attention, quality service, and consistent follow through
Assisted clients in identifying their interests, and motivated them to act accordingly
Prepared and followed budgets for personnel operations and business supply
Proven ability to develop a vision, achieve consensus, and deliver results in a corporate and business settings, with increasing level of official authority.
Provided translation and interpreting services for Hindi,Urdu and punjabi speaking populations in Hopitals and Court settings.
Masters of Public Administration
B.A, Sociology, Minor, Economics
Volunteer Work - Honors and Activities:
Helped organize and collect funds for Tsunami Victims.
Helped in preparing lunches for Homeless shelter.
Actively participating in community church donation programs for refugee population.
Acted as a Mentor in UTA-Hosts peer Mentoring Program as a Peer Mentor.
Worked as ESL teacher for immigrant and refugee children in Sikh Sangat Gurudwara community church.