Arroxane Eber

Freelance Technical Writer & Editor

Location:Flower Mound, Texas, United States
2 Skills

Word, FrameMaker, WebWorks, PowerPoint, Publisher, FrontPage, DreamWeaver, Outlook, Contribute, Acrobat, PhotoShop, PaintShop Pro, Illustrator, Excel, InDesign, Captivate, Sharepoint, Camtasia, RoboHelp, Visio, Flare, and open-source or proprietary equivalents.

Work Experience

Consultant Writer and Editor
June 2002 - 2005, January 2010 - Present
• Analyzed content for clarity and cohesion
• Mapped workflow and determined business needs
• Recommended and provided documentation solutions
• Wrote policies, procedures, and processes
• Instituted customer-oriented communications boilerplates
• Ensured consistency throughout document sets
• Managed documentation projects
• Assessed interface, text, and graphics for readability
• Instructed individuals on improving copy, spelling, grammar, and layout

Sundance Digital/Avid Technology, Irving, TX
Senior Technical Writer
April 2005 – December 2009
• Established the foundations for internal and external documentation
• Created and maintained internal and external company websites
• Wrote and designed customer newsletter
• Documented hardware and software processes in an Agile environment
• Planned, wrote, edited, and developed internal process and training materials
• Managed own documentation projects
• Worked closely with engineers for user-oriented solutions
• Assisted in integrating a small group into a larger organization

UNT Enterprise Information Systems, Denton, TX
Technical Writer and Documenter
January 2004 – December 2004
• Set standards for internal and external documentation
• Ensured consistency throughout department’s documents
• Documented Peoplesoft and physical processes
• Updated existing training materials
• Transferred hardcopy and virtual documents to RoboHelp
• Built interactive training in HTML environment
• Facilitated communications with interrelated departments

United States Marine Corps, Monterey, CA
Arabic Linguist
January 1999 – April 2002
• Monitored Arabic media
• Prepared bi-lingual documents
• Developed assignments and quizzes for teaching Arabic
• Prepared and administered the World Language Olympics
• Conducted Arabic military exercises
• Led junior Marines in military training activities
• Earned Good Conduct medal
• Granted Secret security clearance


University of North Texas, Denton, TX
MA in Technical Writing
December 2004
• Technical Editing
• Document Design
• Online Help Systems
• Style in Technical Writing
• Teaching Technical Writing
• Principles of Technical Writing
• Technical Procedures and Manuals

Excelsior College, Albany, NY
BS in Liberal Arts
December 2001
• Linguistics
• Anti-terrorism
• Introduction to Relativity
• History of the Modern Middle East
• Engineering Presentation Software
• Technical and Scientific Communication

Defense Language Institute, Monterey, CA
Certificate in Modern Standard Arabic
October 2000
• Reading, writing, speaking, and listening to Arabic
• Arabic culture, environment, government, and military

Professional Organizations

Society for Technical Communication
Senior Member
Chapter positions
• President 2010
• First Vice-President 2009
• Second Vice-President and Education Committee Chair 2008
• Newsletter and Public Relations Committees 2007
• Region 5 Conference Committee 2006

CTM in 1997
Chapter positions
• Treasurer 1998
• Vice President 1997
Skills (2) Rating
Technical Writing