Bernadette Daugherty

Freelance Data Entry Freelancer & Admin Support Freelancer

Location:Jacksonville, Florida, United States
2 Skills

A position as a data entry clerk, which will help me in realizing my potential to the fullest and at the same time help my organization grow.


A.S., Computer Programming/Network Administration, January, 2003
Florida Technical College, Jacksonville, FL

Summary of Skills:

• Comprehensive knowledge of the principles and methods of customer service
• In-depth knowledge of sales principles and basic business administration
• Ability to interact professionally with customers and coworkers, both in verbal and written
• Skilled in prioritizing work and completing task with minimum supervision
• Stress tolerance and has the ability to meet tight deadlines
• Excellent working knowledge of the following computer applications:
? Microsoft Office & Works
? All Windows Operating Systems
? Windows & Advance Server
? Active Directory
? Visual Basic/ C++/Java/JavaScript
? LANs & WANs
? Microcomputers
? Remote Processing Station (RPS)
? Meditech Software
? Citrix Systems


Team Leader/Transmittal and Data Entry Clerk November 2005 – December 2012
MMR, Medical Management Resources of TeamHealth, Jacksonville, FL

• Met management performance standards
• Trained and supervised staff on company policies and computer programs
• Implemented management policies and directives
• Maintained control of input documents by properly following batch control procedures
• Efficiently and accurately recorded data
• Informed manager about unusual situations affecting productivity, accuracy and efficiency of data flow
• Entered numeric and alphanumeric data into computer based programs
• Information then sorted, compiled and verified for accuracy
• Compared data entered with source documents and re-entered data into verification format to detect errors
• Responsible for other duties as assigned

Customer Service Rep May 2003 – August 2005 MSC, Medical Services Company, Jacksonville, FL

• In took calls and inputs information into the computer
• Coordinated & manages home care services of workers' compensation cases
• Worked with local and national providers to ensures customer satisfaction
• Assisted in coordinating cost containment protocol for all products and services

Certified Nursing Assistant July 2000 – May 2003
Brooks Rehabilitation, Jacksonville, FL

• Carried out assignments, directions, and delegation of tasks
• Recorded patient information
• Provided support for patients and family members
• Monitored patients for safety
• Aided in patients needs and care

Supply/Electronics Manager May 1997 – May 2000
United States Air Force, Barksdale AFB, LA

• Provided international base organizations with supplies and equipment needed to perform their assigned missions
• Provided secure storage and handling of classified and sensitive materials
• Inspected & provided equipment for ready combat Air Force members
• Analyzed supply tasks and used microcomputer technologies to enhance operations
• Controlled and operated the Remote Processing Station (RPS) & remote terminal hardware
• Monitored & managed automated systems LANs and WANs

Special Awards/Honors/Community Service:

• Contributed to United Way Community Fund
• Received Basic Military Training Ribbon
• Awarded with Military Honor Flight Certificate
• Awarded with Dean’s List Certificate
Skills (2) Rating
Data Entry
Admin Support