Emgardt Tjiundja

Freelance Flyer Designer & T-Shirt Designer

Location:Thornhill, Ontario, Canada
2 Skills
9 # 79 Gosford Blvd Toronto, ON M3N 2G9
647 –342-8248 (home) • 647-531-5870 (cell) •


To secure a full-time position as a Customer Service &Administrative Assistant

Over 10 years of teaching, customer service and administrative related experience
Sound knowledge of computer knowledge for writing in Excel and for building PowerPoint presentations
Remarkable ability to communicate effectively, both orally and in writing
Excellent coordinating skills
Ability to compose new and edit already written materials
Strong ability to lead and train staff and students

Communication Skills & Customer Service

Represented the company at entrepreneurship and career fairs
Assessed teamwork, flexibility, adaptability, customer service skills, and common values & goals of potential candidates through formal interviews and recruiting
Played a key role in the drafting of fundraising plan for the company
Effectively handled incoming inquiries from visitors as well as from outside the
company, and email and phone: quickly identified and ensured that they were received by the staff
Consistently dealt with confidential information and services; maintain the high standard of discretion when handling client personal information
Developed and implemented personnel management guidelines which were accepted at the company level
Was a Supervisor in the Herbalife nutrition and weight management company

Organizational ,Planning & Cash Handling 

Coordinated staff event resulting in an increase in revenue and exchange of ideas
Recorded and managed filing system containing confidential information
Planned and scheduled company-wide meetings Set up trainings material and
training schedules to ensure the successful implementation of company's fundraising project
Ensured office equipment ran smoothly and properly and managed the inventories, ordered equipment and supplies
Counted and balance cash 
Provided prompt, courteous, and accurate customer service
Handled customer questions and complaints in a friendly and professional manner
Handled cash

Computer Skills

Good knowledge of Microsoft Word and Excel
Good computer knowledge for analyzing reports in Excel and for building
PowerPoint presentations
Able to formulate spreadsheets, compose correspondence; and develop presentations, reports and documents
Besides sending emails and doing Internet research, I have knowledge of scanning documents

Writing & Editing Skills

Edited the company newsletter and strengthened the reputation of the company
Handled the tasks of assisting the supervisor in writing donation letters to
different organization resulting in the donation of computers, duplicate machine, etc.
Designed the company organizational chart which was eventually adopted as a primary source of information. Compose business letters


Crew  Member HMS HOST 2012
Teriyaki Experience

Fundraiser Salvation Army 2012

Homework tutor & Admin Reaching Club Ministry 2011- Present
Part time ESL Teacher: Self-employed 2010-2011

Science Teacher Highlands Christian School 2009-2010

Science Fair Coordinator Highlands Christian School 2009-2010

Part time Bus. Eng. Tutor CTPD 2008

Teacher Martti Ahtisaari P.S 2008


Food  Handler  Certificate 2012 
  Canadian  Food  Safety  Training  Inc
*  Computer  Skills  Certificate 2012
YWCA  Toronto
*  Employability  Skills  Certificate 2012
YWCA  Toronto
*  Financial Fitness Training Certificate 2012
YMCA  Toronto
*  TESOL & TEYL Certificate          2007
Boston Language College 
*  Bachelor Degree in  1999
Education Management
Tswane University of Technology
*  Teacher's Education Diploma:        1995 
Windhoek College of Education

References Available Upon Request
Skills (2) Rating
Flyer Design
T-Shirt Design