25 Fallview Ct. Hamilton, NJ 08690 (609) 751-4385
Top-notch assistant with over six years of experience assisting auditors in the accounting section of Sales Tax Refunds. I Serve as a primary point of contact for and liaison between management, auditors, and taxpayers. Maintain excellent written, analytical, and oral communication skills, problem resolution abilities, and a high level of confidentiality. Equally effective database and advanced word processing support. I also possess knowledge of NJCFS to process refund checks to taxpayers.
The State of New Jersey - Department of Treasury – Sales Tax Refunds, Mercerville, NJ 2004 – Present
• Provide administrative support to a staff of auditors with a demonstrated ability to improvise, improve procedures and meet demanding deadlines.
• Liaison between management and the staff of auditors to ensure proper communications and reporting practices.
• Effective in utilizing a database management system to set up and assign cases to auditors, maintain records, and process payments to taxpayers.
• Proven ability to communicate with the public in reference to their claims with a degree of confidentiality.
Windows XP; Microsoft Word, Excel, PowerPoint, Access, Photoshop, Outlook Express; scanning technology; copier; fax machine; internet proficient
THOMAS EDISON STATE COLLEGE, Trenton, NJ
Bachelor of Arts, Communication, 2007