Leif G Haagensen
5981 S.W. 14th Street
Plantation, FL 33317
Highly motivated individual with experience in customer service, sales, record keeping and accurately interpret customers' problems and offer the best solution. Take pride in doing a good job and achieving results/ able to set and achieve goals.
03/2007 - 09/2011 Vacation Village Resorts/The Berkley Group Fort Lauderdale, FL
• Calculated and kept track of employees sales records for purposes of hourly pay and commission. Entered all information on a spreadsheet to be sent to corporate for proof of sales and approval. Entered Credit Cards into our merchant account for new clients and past customers for purposes of vacation package charges. Performed sales of Vacation Packages myself involving new vacations, reinstatements of expired vacations, and upgrades to better packages. Performed all types of customer service calls satisfying situations while maintaining professional business relationship. Kept records of any and all changes in the way business was handled and conducted with documentation of all actions taken.
01/2003 - 02/2007 Marine Health Guard Associates, Inc. Fort Lauderdale, FL
• Took calls and messages for different departments. Ran errands for company ranging from coffee to shipping. Managed emails regarding policy renewals. Copying, faxing, and mailing and e-mailing.
08/2000 - 12/2002 Southeast Broach Company, Inc Plantation, FL
• Responsible for all incoming and outgoing shipments. Was only person running department. Handled necessary shipments with forklift operation. Worked with computer program called Vantage for company tracking purposes. Magnaflux every broach making sure tool was free of cracks or defectiveness.
Education and Training
Completion Date Issuing Institution Qualification Course of Study
08/2012 McFatter Technical Center 1 Year of College or a Technical or Vocational School Multi Media Web Design Certificate 2012 Adobe Photoshop CS5 Certificate 2012
High School Diploma 2002