My name is Catherine. My goals are to provide substantive value in an editing position. To exceed the goals and objectives of an organization and prospective clients by producing concise and detailed work.
I have a Bachelor's Degree in English from Roosevelt University in Chicago, IL. I have written, edited and inspired many of my peers and co-workers in a variety of ways. I was an aspiring teacher and continued on my academic journey, finishing with a degree in English because I love the art of words in books, newspapers, poetry or ecoliterature.
I am seeking an opportunity to exercise my skills and use my passion for writing editing and developing as a professional editor. My resume is as follows:
2100 N. Scottsdale Rd. APT A617 Tempe, AZ 85281 630-201-1204 Catieq22@yahoo.com
To provide substantive value in an editing position. To exceed the goals and objectives of the organization and prospective clients by producing concise and detailed work.
Customer Care Professional, 09/2010-Present
American Express Corporation, Phoenix, AZ
Leveraged existing relationship to effectively negotiate with relationship manager for a win-win solution for both parties.
Demonstrated improvement and leveraged strengths to exceed metric goals and work effectively both internally and externally.
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Provide enjoyable customer experience and generate increase of sales by engaging in relationship building, solution oriented fact finding.
Excellent organizational skills, administrative and collaborative multi-tasking in a fast paced environment.
Utilize best practices in communication with team ensuring education of and adherence to company policies.
Meticulous and detailed in cash management, sales processing and machine equipment failures.
Leader who can train and motivate a sales team.
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Responsible for explaining and promoting American Continental University’s programs.
Solicited referrals which led to increased business.
Adhered to laws and regulations governing student recruitment activities.
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B.A., English, August, 2010
Roosevelt University, Schaumburg, IL
A.A., English May, 2008
William Rainey Harper College, Palatine, IL