Olga Shuvalova

Freelance Russian Translator & Content Writer

1907
Location:Montreal, Quebec, Canada
Profile:https://www.freelanced.com/olgashuvalova
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2.5
2 Skills
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OLGA L. SHUVALOVA
olshuv@gmail.com, (514) 569-6496
1352 rue Saint-Jacques, Longueuil, QC, H8R 2M8

EDUCATION
Aug 2004 - Jul 2008 Bachelor of Business Administration in Marketing
The College of William & Mary, Williamsburg, Virginia, USA

LANGUAGES: English, French, Russian, Japanese.

PROFESSIONAL EXPERIENCE
Oct 2008 - Current Manager
Domino's Pizza, Greater Montreal Area, QC, CANADA

* Surpassed store record sales;
* Developed and implemented a business improvement plan;
* Developed and organized promotional campaigns.

Dec 2008 - Jun 2008 Volunteer Researcher
The Daily Grind Cafe, Williamsburg, VA, USA

*Developed and conducted surveys;
*Found ways to expand the customer base.

Mar 2008 - May 2008 Organizational Assistant
The College of William & Mary, Williamsburg, VA, USA

* Organized housing and entertainment activities;
* Arranged a student discount for the group at the hotel;
* Translated into Japanese a local tour.

May 2006 - Jul 2006 Operations Department Assistant (Intern)
Kapital Insurance, Moscow, Russia

* Converted the company`s paper filing system to digital (data entry);
* Improved implementation of internal processes;
* Designed user-friendly operations manuals.

Aug 2005 - May 2006 Customer Service Representative (CSR)
Mattress Warehouse, Williamsburg, VA

*Organized customer files and tracked deliveries;
*Increased sales by researching sleep habits and offering clients advice.

Jan 2005 - Aug 2005 Front Desk Assistant
The College of William & Mary, Williamsburg, VA, USA

* Organized documents and responded to calls;
* Scheduled various events;
* Provided general information to new and prospective students.

Aug 2002 - Aug 2003 Distributor & CSR
Oriflame, Moscow, Russia.