33 Olivia Marie Rd ? Brampton, ON, L6Y 0M5 ? 905-216-0819 ? firstname.lastname@example.org
? I am a Certified Customer Service Professional. My career goal is to establish a good connection with my colleagues in a valuable and safe environment. Where I can utilize my skills such as having an excellent telephone etiquette and many more proper attributes. I am proficient in Microsoft Office 2010.
? CompTIA A+ Certification achieved Jan 2001. Career goal is to have an entry level position in the technical support field.
? Currently taking exams from Microsoft the Microsoft Certified Desktop Support Technician (MCDST) and MCITP: Enterprise Desktop Support Technician – Windows 7
St. Paul’s S.S. – Mississauga, Ontario
Sheridan College – Oakville, Ontario
Humber College – Brampton, Ontario
CompTIA – A+ Support Technician, Prometric Learning Center, Mississauga Ontario
Microsoft - MCDST and MCITP
Self-employed entrepreneur, Present
? Gathering clients and providing professional customer satisfaction and Technical services to PC’s
? Managing a website and in charge of all marketing strategies.
Mumby and Associates, 2000-2002, Mississauga, Ontario
? Order Picker, Shipper and Receiver
? In charge of all small courier deliveries and did electronic RF inventory control. Prepared bills of lading and other paper work.
Roger’s Video, Mississauga, Ontario
? Night staff supervisor in charge of all cash drops nightly store closure procedures. Operated cash register and performed credit card transactions. Provided general sales and customer satisfaction.
References available upon request