Melanie Williams

Freelance German Translator & Admin Support Freelancer

Location:Clarksville, Tennessee, United States
2 Skills

• Excellent knowledge of grammar, spelling, capitalization and punctuation and composition techniques due to two year college courses with a major of becoming a Translator for English
• Corresponding with customers through Email and phone in English, as well as German
• Expert user of Microsoft Office Word, Internet, Outlook and Microsoft Excel
• Certified in typing 40 wpm
• Excellent interpersonal and communication skills
• 2 year experience as a Call Center Agent, daily communicating with customers, scheduling appointments and deliveries, finding solutions to customer service related problems and the usage of specific computer software
• 6 year experience as a Sales Associate, acting Supervisor, advising customers in German as well as in English, accomplishing cash register balances at the end of the day, opening up the store and scheduling and preparing alterations

Convergys, Clarksville, TN 01/2013 - present
Sales Associate,(part-time) C&A Weiden, Germany 08/2006 - 10/2012
Call Center Agent (part-time), Samhammer AG Weiden, Germany 10/2010 - 10/2012

Vocational College at the Institute for Foreign Languages Erlangen at the 09/2010 – 07/2012
University of Nuremberg/Erlangen, Germany
(state-examined foreign language correspondent)
• final examination for Foreign Language Correspondent in the Primary Foreign Language English, specializing in Economics and in the Secondary Foreign Language Spanish.

• Completion of subjects, such as: Translation from and into the foreign language (general,literary and technical texts), Commercial Correspondence (bilingual), Foreign Culture Studies (in foreign language English), area of specialization: Economics --> Exercises for technical knowledge and terminology (bilingual), Interpreting from and into the foreign language

Graduated from Elly-Heuss-Gymnasium, Weiden, Germany 09/1998 – 06/2008
(“A- Level/Abitur” equivalent to the American Associates Degree)

• Major in English and Sports and minor in Social Studies and Biology
Skills (2) Rating
German Translation
Admin Support