About Me:
ERIC DOUGLAS BEARD
2612 W. Erie Avenue Apt. F
(440)315-0953
(614)586-5134
Bearde712@yahoo.com
Summary:
An accomplished Customer Support Professional with over twenty five years of experience. I have been privileged to spend eight of those years in the call center environment. With possessing skill in escalation control and problem solving, I am also an accomplished speaker.
Professional Experience
POETIC POSSIBILITIES, Lorain, Ohio/Philadelphia Pennsylvania
Author, Poet, Public Speaker June 2010-Present
?Prepare works in appropriate format for publication, and send to publishers or producers.
? Confer with clients, editors, publishers, or producers to discuss changes or revisions to written material.
? Developed and innovated the concept, “Organizational
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