About Me:
Dorothy Gail Jones
5566 B Vaughn Rd
Woodstock, GA 30188
228-236-7570
gail.jones62012@gmail.com
CERTIFIED CUSTOMER SERVICE PROFESSIONAL/SALES
Profile
• To apply my five years in Customer Service and Sales with a strong level of successful experience in account support, and problem-solving.
• Possess solid computer skills.
• Excellent working knowledge using Microsoft Excel, Outlook, and Microsoft Word, and Avaya’s Phone Systems.
• Ability to train, have an optimistic and can do attitude to uplift others.
• Free spirited team player, acknowledged as “Successful Quality assurance professional”
• 40 words a minute
Synopsis of Achievements
• Increased quality in revenue with outstanding numbers.
• Reactivated accounts with great persuasion and utilizing resources and
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