Deborah Fields

Freelance Creative Writer & Office Manager

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Creative Writing
Office Management
About Me:
DeBorah Fields

PROFILE: Highly experienced Professional with job history encompassing positions with
Well known businesses. Solid commitment to providing excellent service

SUMMARY OF SKILLS AND QUALIFICATIONS

Customer Service and Sales
• Answered calls in an inbound call center
• Implemented sales with accuracy in data entry and order processing to billing system
• Employed trouble-shooting techniques to resolve customer concerns and complaints
• Acquired proven abilities to reduce customer frustration
• Created new accounts and serviced existing accounts
• Dispatched rental automobiles
• Leased rental automobiles to customers
• Hired, trained and supervised employees, provide on-going training
• Implemented techniques for retention of customers
Administrative and...
Location
New York, New York, United States