Bruce Moore

Freelance Proofreader & Editor

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Proofreading
Editing
About Me:
Bruce Moore

PROFILE
A quality focused manager of customer related projects who believes that effective communication is the key to organisational success.
I lead and motivate teams and improve processes to achieve desired results.
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SKILLS
Managing major support contracts to meet SLAs and ensure customer satisfaction.
Communicating at all levels face to face / by phone / in meetings / e-mail and in report form.
Analysing processes, identifying improvements and drafting effective documentation
Initiating meetings with stakeholders to focus on good and eliminate bad practices.
Monitoring internal and sub-contracted services, ensuring agreed standards were met.
Setting up procedures to monitor and...
Location
Manchester, Manchester, United Kingdom