Bijan Kumar Panda

Freelance Content Writer & Business Consultant

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Bijan Kumar Panda - Modified profile
Joined the Content Writing and Business Consulting directories.
Over 30 days ago -
Bijan Kumar Panda - Modified profile
Update the following profile details: About Me and Hourly Rate
Over 30 days ago -
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Kudos
5.0
2 Skills
$35
Rate/Hr
Skill Rating
Content Writing
Business Consulting
About Me:
DETAILS OF PROFESSIONAL PROFILE:

1. Warranty Management Business Process Harmonization for a Power Industry
Senior Process and Domain Consultant at Infosys August 2012 – Till Date
Project Brief:
The project was intended towards harmonizing the warranty management process of a power organization. The process across geographic location and across subunits of the division was different creating non-synergy scenarios which incurred an extra cost in serving the customer claims in time. Hence organization needed a harmonized process to provide the cost benefit along with optimized customer service.

Roles and Responsibility:
• Involved in creation of Stakeholder map in Warranty Management As-Is study with the business sponsor
• Conducted face to face high profile interview schedule for...
Location
Sacramento, California, United States