Cedrick Shelton

Freelance Copywriter & Blog Writer

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Cedrick Shelton - Added portfolio item
This is article is a sample of a business article on the true value of a customer complaint, which details the estimated financial impact that a bad customer experience can have on a company's annual revenue. Furthermore, this article urges businesses to focus on better customer service by developing pro-active strategies for handling customer service complaints and welcoming customer feedback with the goal of increasing customer loyalty. As a sample, this current article is for sale as web content!
Over 30 days ago -
Copywriting portfolio item
Cedrick Shelton - Added portfolio item
This article titled "Beneath the Mossy Oaks of Thronateeska" was published in the lifestyle section of The Albany Journal, a local weekly newspaper, as an article scheduled for release on 05/05/11. As a regular contributor to The Albany Journal, I enjoy writing articles that highlight current events and discussing various aspects of rural life that have been lost or forgotten in major cities. Surrounding the city of Albany, GA are groves of oak trees near the Flint River, which divides the city. Thronateeska was founded by Creek Native Americans who settled in the area more than 500 years ago. This article highlights a part of the city's heritage and reminds the residents of the symbolic value of the natural landscapes around them.
Over 30 days ago -
Article Writing portfolio item
Cedrick Shelton - Added portfolio item
This article was published in the lifestyle section of The Albany Journal, a local weekly newspaper, as an editorial on 04/28/11. As a regular contributor to The Albany Journal, I enjoy writing articles that highlight current events and discussing various aspects of rural life that have been lost or forgotten in major cities. http://thealbanyjournal.com/category/columns/cedrick-shelton/
Over 30 days ago -
Article Writing portfolio item
Cedrick Shelton - Added portfolio item
As a member of the Alpine Access Newsletter team for our telecommunications client, I prepare monthly newsletters that highlight company metrics, goals, and offer suggestions to improve agent performance. This article focuses on helping agents to use a new tool that offers email updates on national disasters, changes to company policy, and current promotions to help agents become better informed to lower average call times with customers.
Over 30 days ago -
Newsletter Writing portfolio item
Cedrick Shelton - Added portfolio item
As a member of the Alpine Access Newsletter team for our telecommunications client, I prepare monthly newsletters that highlight company metrics, goals, and offer suggestions to improve agent performance. This article focuses on helping agents to make better human connections during calls by using prior work experience and personal interests during calls, which leads to greater performance in Customer Satisfaction scores and dollars collected per call.
Over 30 days ago -
Newsletter Writing portfolio item
Cedrick Shelton - Updated status
Said "Networking"
Over 30 days ago -
Cedrick Shelton - Added portfolio item
Morehouse College, Commencement Newsletter
Over 30 days ago -
Newsletter Writing portfolio item
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Copywriting
Blog Writing
About Me:
Cedrick Shelton is a premiere freelance writer making moves in Atlanta to establish himself as a new voice for print, online publications, and for all things literary, including urban fiction, mainstream editorials, and traditional copywriting for blogs, web content, & print publications. As a recent graduate from Morehouse College, he holds a Bachelor of Arts degree in Sociology with a concentration on the Family. In addition, as an Albany, GA native, he is a regular column contributor to The Albany Journal, Alpine Access Newsletter (telecom client), SUAVV Magazine (feature writer), and an active business partner with his father in their twenty-year-old family business.

PERSONAL STATEMENT
As the creator and chief architect of Adelphi Freelance Studio, I will work to deliver dynamic...
Location
Atlanta, GA, Georgia, United States