Freelance IVR Jobs : Maryland

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10
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Alliance Data - Columbus, OH - As a member of the System Development Solutions team, individuals will be hands-on in the planning, design, testing, implementation, and troubleshooting of various Retail LoB Contact Center applications including but not limited to Edify IVR, Nuance NLU IVR and backend system interfaces. Team members are empowered professionals and will be the go-to subject matter expert for opportunities and direction. The ability to utilize existing life cycle methodologies including SDLC and AGILE... processes, to achieve an overall successful project implementation from start to finish is rewarding. Having involvement in all levels of projects as well as in all levels of the application layers is a distinctive advantage. In addition, your growth in business knowledge while having both a detailed and big-picture view of the overall business and strategy is a plus. Responsibilities: Develop, modify, and perform enhancements to IVR systems and applications Deliver error free, well tested code...
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Matrix Technology Group - Deerfield, IL - and have Ambition to grow. One of our client is looking for a IVR Tester(Please feel free to reach me at aacharyamatrixonweb.com mailtoaacharyamatrixonweb.com or you can call me at 973-665-2869). Title IVR Tester Location Deerfield, IL Duration Full-time Job Description Responsibilities Required Bachelor degree in Computer Science or related field, or equivalent combination of education and recent, relevant work experience - Minimum 3 years test management, test development and test process experience. Broad... experience with QA test tools such as ALM, QC. Knowledge of IVR testing Hands on experience with testing IVR application Solid understanding and experience of IVR calls flows, functionality and menus Avaya call routing testing (Please feel free to reach me at aacharyamatrixonweb.com mailtoaacharyamatrixonweb.com or you can call me at 973-665-2869). IVR, Bilingual: spanish-english testeting...
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Experis - Houston, TX - Experis, we are looking for an IVR Support Analyst for large client of ours in Houston, TX. Position can sit in Houston or Austin, TX. Skills Required IVR Operations - responsible for coding any IVR builds or changes to existing IVR applications Call Flow Engineer - responsible for gathering the BU requirements, documenting and opening any needed tickets ACD Operation - responsible for building agents, skills routing VDNs and any access to CMS Working knowledge of Avaya ACDIVRICR and CMS... and industrymarket domain knowledge. Please send resume to dawn.dellavecchiaexperis.com mailtodawn.dellavecchiaexperis.com Experis is an Equal Opportunity Employer (EOEAA) IVR Support Analyst...
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Axiustek - Cleveland, OH - Full Time opportunity for Application Support Engineer (IVR) - Cleveland OH Posted Date: Mar-13-15 Contact Details...
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Collabera - Charlotte, NC - Reqs BS degree in Computer Science or higher Experience with coordinating test efforts between QA teams and UAT teams Knowledge of Telephony and Networking Experience working with an onshoreoffshore team model Notes For further information please contact Jash parikh at 704-893-3121 or jash.parikhcollabera.com mailtojash.parikhcollabera.com Key Skills Quality center , IVR Interactive voice response, CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive voice response..., CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive voice response, CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive voice response, CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive voice response, CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive voice response, CTI, Genesys CISCO NICE , Manula testing , test cases Quality center , IVR Interactive...
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Cleveland, OH - Application Support Engineer ( IVR ) Hiring Company Industry: IT Consulting/Services Number of Employees: 10,000+ Employees Total Compensation: -- - Base Salary: -- Location: Cleveland, OH You will be redirected to TheLadders.com Job Description Hi , My client is looking for Application Support Engineer (IVR) for Full Time Permanent Employment in Cleveland, OH. Position: Application Support Engineer (IVR) Location: Cleveland, OH Type: Full Time Employment Salary...: Negotiable Start Date: immediate Job Skills: Roles and Responsibilities: 6-7years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal. Demonstrated abilities in Integration of IVR application with database and Web Services Strong problem...
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DEEGIT, INC. - San Antonio, TX - Forward profiles to ambikadeegit.com IVR Automation Testing experience Experience in Cyara. Best Regards, Ambika Deegit Inc GAC Solutions Inc 1900 E. Golf Road, Ste925 Schaumburg, IL 60167 Ph 847.440.2436 ext - 354 Fax 847.330.1987 tel847.330.1987 ambikadeegit.com mailtoambikadeegit.com www.deegit.com httpwww.deegit.com www.gacsol.com httpwww.gacsol.com IVR Automation, Cyara...
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Prolific Minds - San Francisco, CA - projects meeting quality and budget constraints. Work with the product management teams to refine product specifications. Candidate Requirements: 5+ years of Telephony Server side Application development (e.g. IVR, not UI) and design experience (scalable, multithreaded, asynchronous I/O software). Hands on experience in VoIP stacks / solutions e.g. FreeSWITCH, reSIProcate. Strong expertise in SIP, SDP, RTP, TCP, UDP. Recent hands-on experience with deployed VoIP protocols. Strong OO fundamentals...
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Voya - Windsor, CT - job responsibilities? •Become a subject matter expert on core Call Routing and IVR system functionality. Possess the ability to translate business concepts into functional reality and implement Call Routing and IVR solutions. Identify call routing capabilities and develop road maps required to support evolving business and operating models. Collaborate with IT teams to design and implement new solutions, maximize operating efficiencies and reduce cost Design, document, test, implement and maintain Call Routing... and IVR configuration, business routing logic and strategies for multiple business units across multiple locations Troubleshoot issues, and coordinate efforts of internal departments and vendors to ensure proper Call Routing, IVR and CTI data passage Who is our ideal candidate? • Bachelor's Degree or equivalent in a directly related field. Six years technical Call Routing/IVR related experience with business systems analyst capabilities. Proven communication and problem solving skills, detail...
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TEKsystems - Miami, FL - Required: Experience in leading contact center development effortsExperience in designing contact center development projects, including integrating with ICM, telephony components, and with back-end business applications5+ years of experience with Cisco CVP or similar IVR call flow development and/or 5+ years of experience with CTI developmentExperience with developing contact center solutions and knowledge of best practicesKnowledge of relational databases concepts and medium level experience...
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