Freelance IVR Jobs : Maryland

Category
Skill
Country
Region
City
Keyword

For Freelancers

  • Create an awesome portfolio to showcase your talent.
  • Rub elbows with the web's most talented freelancers.
  • Earn money doing what you love to do.
  • And much more...

For Employers

  • Post your freelance job in just 30 seconds. It's free!
  • Instant access to the web's most talented freelancers.
  • Hire an unlimited number of freelancers.
  • And much more...

Search Results

  Sort

More Freelance Jobs

Apply
Ask
Pays
18
Applicants
Broomfield, CO - POSITION SUMMARY: Responsible for the overall support, direction, coordination, implementation and control of TransFirst’s call centers Interactive Voice Response (IVR) systems. This role requires a solid understanding of Telephony administration, skill based routing and dial campaign development. In addition, this position requires a strong understanding of planning, call forecasting, and matching resource capacity to call volumes. This position will work closely with IT’s Telco team who... is responsible for management of the telecommunications hardware and technologies. MAIN JOB TASKS AND RESPONSIBILITIES: Support call flows and staffing needs by recommending and implementing system enhancements that promote efficiency & growth Manage the following disciplines: Interactive Voice Response (IVR), Live Chat, Scorecards/Dashboard Reporting, Workforce Management System, Automatic Call Distributor General maintenance, troubleshooting and real-time changes to call flow if issues occur...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
20
Applicants
Home Depot - Atlanta, GA - Job Details Manager Contact Center IVR (93307) GA - Atlanta Position Description POSITION PURPOSE - The IVR Operations Process Manager will create and manage processes as related to a Customer Facing Interactive Voice Response system (IVR). The individual will oversee multiple projects and process areas within a major functional area. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - 25% Assists business leadership to provide direction and strategic planning for IVR 25... knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. YEARS OF RELEVANT WORK EXPERIENCE - 05 PHYSICAL JOB REQUIREMENTS - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. PREFERRED QUALIFICATIONS - IVR design and implementation experience; knowledge of speech...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
19
Applicants
TTS Solutions Inc - Bothell, WA - Hi Professionals, Please go through the job description and send your updated Resume ASAP. Details: Title: Sr. IVR Developer Location: Bothell, WA Duration: 12 + Months Mandatory Technical Skills Professional experience using IVR and Speech technologies (e.g., VXML, CCXML, Javascript, etc Professional experience designing and developing applications on one operating system (Unix or Windows 2000) or designing complex multi-tiered applications. Application Development Experience...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
29
Applicants
eLoyalty - Fort Lauderdale, FL - We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction. IVR UCCE, ICM CVP CUIC, IP/IVR, Call Manager, Unity Connection, PMP...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
18
Applicants
Indecomm Holding Inc - Technology Services - Alameda, CA - have a discussion regarding the same. If you are interested please send me your updated resume along with all the answers of the questions mentioned below so that we can go ahead and process your profile with the client. Job Title Design Engineer Duration Contract (6 Months) Location Remote (Have to travel to Alameda, CA) Project Objective Skills Needed middot Experience with VXML, HTML and modern IVR design. middot Experience using an app development tool Nuance licenses called SVF Regards Dwaipayan Basu...?Cd91a5309ff55441492c18d3432c4673dampURLhttp3a2f2fwww.indecommtech.com2f httpwww.indecomm.net httpswebmail.indecommglobal.comowaredir.aspx?Cd91a5309ff55441492c18d3432c4673dampURLhttp3a2f2fwww.indecomm.net2f IVR Design Engineer || Contract || Remote ||...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
5
Applicants
Zodiac Solutions Inc - Mountain View, CA - Job Title: Avaya IVR Developer Location: Mountain View, CA Duration: 12 Months+ Required Skills: BA/BS degree or equivalent practical experience 5+ years of IVR development experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer. Cisco or Genesys is also ok. Knowledge of Avaya Aura Experience Portal (AAEP) or Voice Portal Management System (VPMS) Basic SQL skills and data analysis skills Good communications skills to work with Business, apprehend their business...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
18
Applicants
TeleTech - Arizona - Technical Operations Manager - IVR / Contact Center Technology - Telecommute (01GH2) Arizona, United States, Location /./ At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services... and IVR applications, and Customer Relationship Management applications. · Demonstrated ability to mentor others and manage technical support teams · Exceptional communication skills · A passion for partnering effectively with clients · Ability to travel up to 25% #LI-BB2...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
17
Applicants
Verizon - Warren, NJ - , sizing, configuring and scheduling. You will develop resolutions to complex problems creatively and make decisions that impact projects & staff members. This position is for a senior level speech recognition expert to work on implementing and updating advanced automatic speech recognition in directed speech and SpeakFreely grammars for IVR applications. Responsibilities will include transcription analysis and proposals of findings for improving recognition accuracy. The individual...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
15
Applicants
Access Data Consulting Corp - Charlotte, NC - Nice to have - Teleconferencing experience MUST - work experience with Avaya Telecommunications (Common Telephony Concepts, Avaya JTAPITSAPI, CMS Reporting, SIP MUST Cyara Software Application Tool MUST - Experience with core software applications including Eclipse, Geronimo, Weblogic, SoapUI, Apache Tomcat, CVS, and Toad. MUST - Proven experience and knowledge of working with standard software applications used for testing, such as HP QC, Jira, JenkinsMaven IVR, testing, Cyara, Jira, QualityCenter...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
6
Applicants
Progressive Insurance - Mayfield Village, OH - Springs, CO offices. Progressive's Infrastructure Engineering and Delivery Application Development area is looking for an IT Applications Programmer (Senior or Lead) to join our Interactive Voice Response (IVR) programmers. This IVR development position will be within the telecom service management team. The service management team has primary responsibility for maintaining the health of the production IVR environment.As an IVR programmer, you will be responsible for independently developing cost...-effective information technology solutions for business related problems by creating new or enhancing and maintaining existing software programs/applications or components.This opportunity is for a development resource to support and maintain our current hosted and premise IVR environments. Preferred Technical Skills: 3 years of VoiceXML 2 years of C#.Net and web Services 1 years of ECMA Script/Java Script 1 years of SQL experience writing SQL Query 1 years of Telecom experience (PBX, Switch...
Freelance Jobs > Recording & Production Jobs > IVR Jobs