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Laura Ann Tull - Freelance Photography & Voiceovers
1
Kudos
4.0
2 Skills
$25
Rate/Hr
Actress, Poet, Digital Media Artist (Photo Shop, After Effects, some Illustrator), Editor (Premiere Pro, Know Final Cut), Sound (some use Sound Booth & Audacity), Voice over artist, Photographer. See www.womenlovepeace.artistichope.com - photo/ digital/ film reels www.artistichope.com - blog on art giving back www.lauraanntull.artistichope.com - acting, voiceover, poems, blog
Los Angeles, California, United States
Josh Vogt - Freelance Writing & Copywriting
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
I provide compelling content that gives you a standout image and delivers powerful results. Looking to get a fiction or nonfiction manuscript edited or proofread? Need copy written or revised for your website, brochures, emails, social network, or any other media platform? Look no further. - 5+ years experience in copywriting, editing, proofreading, advertising, marketing, managing freelancers, email campaigns, SEO, and web journalism - Dedicated to quality, creativity, and your complete satisfaction
Arvada, Colorado, United States
Bert Werkhoven - Freelance Wedding Videography & Video Editing
0
Kudos
4.5
2 Skills
Ask
Rate/Hr
Persoonlijke gegevens: Naam: Bert Werkhoven Voornaaam: Bert Adres: Wiekslag 231 Postcode/Woonplaats: 3815 GH Amersfoort Telefoon: 0622794446 Geboortedatum: 29-08-1957 Geboorteplaats: Utrecht Nationaliteit: Nederlandse Opleidingen: MAVO 4 wis-nat-schei------ diploma 1975 HAVO 5 wis-nat-schei--------diploma 1977 2 jaar HBO-b organische chemie ----- amersfoortse laboratoriumschool Diverse audio en video opleidingen gedaan voor lineaire videomontages Basis opleiding voor non-lineaire video montage voor AVID en Final Cut Pro (interne opleidingen) Werkervaring: 1982 -1989 Video Associates Werkzaam als lineaire video editor voor de meest uiteenlopende tv programma’s. BV: Postbank journaal, ANWB Magazine, sterspotjes Bijstandsjournaal Soc. Zaken, voor Teleac: Tekenen en schilderen Schoolgaand Kind + Kind en Basisschool 1 en 2 + Leermoeilijkheden 1 en 2 Brandpunt KRO, Paspoort Turken en Marokanen, TROS POP VIDEO en veel AV’s voor Titulaerproducties (wondere wereld) Ivo Niehe producties. Verder WTC Amsterdam voor de TROS; Aktua, Kieskeurig, Jongbloed en Joosten, Simonskoop en Aktua in bedrijf. En vele andere korte producties. Diverse montages in het gebouw van de Wereld Omroep voor TRAINEES. 1989.2010 NOB dat via de naam CIRIS nu dutchView is geworden Werkzaam als lineaire video-editor en vanaf 2004 mondjesmaat op non-lineaire equipment BV: gemonteerde programma’s Hier en Nu, Televizier, Brandpunt, Tijdsein 1 en 2, Weekjournaal NOS Journaal, Achter het Nieuws, Kenmerk, NOS Laat, NOVA, Katholiek van huis uit, Antenne, Berlijn HDTV, Zappelin, Kinderen voorKinderen, Kruispunt, Katholieken in de 20 eeuw (AVID), voor TELEAC: Kind en Basisschool diverse series, Tekenen en Schilderen De Specialist 1 t/m 5, Kassa, 2 vandaag, Netwerk(AVRO-KRO-NCRV-EO), Het Andere Gezicht, Video Dagboeken,Tussen Hemel en Aarde en Zo’n Dag, Soeterbeeck, Kindertijd, PROMO’s uitzendklaar NPO, Smartkidz, Zipzoo Worldwide, SudoKids, Studio RKK……….eva. geschakelde programma’s 2 tot 6 camera producties Ook dat Nog, Spiegels, Arena, Van Wilgenburg, Brandpunt, Televizier, Per Seconde Wijzer, Elfde Uur, Twee voor Twaalf, Netwerk Politiek, Studio RKK, Radar (EO), Sport op 1, Kieskeurig, Dierenmanieren, Vers van de pers, Kassa, Tijdsein, Zomer van 1990, Nou dit weer, Zo’n Dag, 2 vandaag en Netwerk ……eva Non-lineaire producties Soeterbeeck (avid), kindertijd (avid-assemblage). Al Jazeera sports (Final Cut Pro), Netwerk EO (Final Cut Pro) Eigen producties op non lineaire equipment Huwelijksreportage 2004 (avid) DVD aanwezig, Kinderoptreden registratie voor Een School (avid) +DVD, Hermontage Bruiloftsfilm (FCP)+ DVD en Pensioen Ad Met pensioen (FCP) + DVD. Vanaf oktober 2010 betrokken bij vele montages en camera werkzaamheden voor Omroep Amersfoort en nu na het failliet van OA betrokken bij EVA voor camera en montage. Vele items zijn zichtbaar via Utube en recent. Ook bij mediagroep EVA de nieuwe licentiehoouder voor Amersfoort en Leusden..... http://www.youtube.com/watch?v=iK7liGNoRJE
Amersfoort, Utrecht, Netherlands
Derek Lee - Freelance Script Writing & Television Production
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Derek Lee EDUCATION Bachelor of Arts in Broadcasting and Electronic Communication San Francisco State University, San Francisco, Ca. Graduation Date May 21, 2011 Dean’s List EXPERIENCE Freelance Writer, June 2011-Present, Examiner.com • Produce content for the website’s animation’s page. • Written articles about the graphic novel, television, and film industry. • Posts new articles every month. Newspaper Intern, Fall 2011, Canyon News and San Francisco News • Published headline news articles for the San Francisco Newspaper • Researched current events and press releases for the San Francisco region • Conducted interviews and contacted news sources • Assisted in editing the newspaper. Head Writer, January- May 2011, “Under San Francisco,” Ca. • Responsible for overseeing episode progression and story continuity • Assisted in re-editing scripts and attending live rehearsals • Point person for contacting and hand delivering final scripts to producers • Aided in producing an original short-format series • Collaborated with producers in casting actors, table reading, and live taping • Consulted in drafting a television series arc and pitching story ideas • Volunteered as an extra during live taping Radio Co-Host, Spring 2011, “Pop Rocks,” San Francisco, Ca. • Produced and broadcasted live entertainment radio program for KSFS Radio • Hosted television, movies, celebrity gossip segments • Recorded and edited show promos and airchecks • Wrote and recorded a five minute news broadcast • Monitored KSFS online chat room Production Assistant, Spring 2011, “State of Events,” San Francisco, Ca. • In charge of setting up the studio lights and flat screen monitors • Updated lighting scheme for the entire news set • Responsible for setting up, taking down, and operating audio equipment • Tested microphones, monitored audio levels, and sound quality during production • Helped film and direct talent for remote location shoots SKILLS • Producing scripts using Celtx • Writing for Blogger.com, and other online blogs • Sound design with Pro-Tools • Recording audio through an H2 Recorder
San Jose, California, United States
Lucy Beta - Freelance Graphic Design & Illustration
0
Kudos
4.0
2 Skills
$25
Rate/Hr
I am Lucy Beta, a designer who have experience in handling and maintaining website for company, as well as taking product pictures for advertisement. I have graduated with a Degree in Product Design, have been more than 5 years of working experience. Apart from Product Design, some of my computer program skills include Photoshop , Illustrator, CorelDRAW, Dreamwaver and Adobe Indesign . I am very good at freehand sketches (as I worked in magazines as Illustrator for few projects) and get prize for drawing competition in the past.Being fluent in English, Mandarin as well as Bahasa Indonesia, helps me in communicating with colleagues and clients from other country as well. I am a dynamic and independent worker who loves art, design, make up and fashion. Hope to work with you. Warmest regards, Lucy Beta
Manchester, United Kingdom
Pamela Pantuso - Freelance Portrait Art & Landscape Painting
231
Kudos
4.0
2 Skills
$20
Rate/Hr
Somewhere in our middle age, we can finally appreciate failing at everything besides being ourselves! I'm happy to say I'm a traditional artist, with plain old brushes that I hold in my hand and wield with love and passion. Over the past 25 years or so, some of my subject matter has included portraits of people of all ages and walks of life and animals, landscapes ranging from mountains to plains to seascapes, various architecture including historic sites, barns and cabins, tropical scenery for mural, fantasy art, motorcycle art including painting on leather, and Christmas themes. Media includes oils, acrylics, pencil, pastels, leather paint, colored pencil and watercolor. I love to create as a pastime, but It's always an extra honor and privilege to bring to life the thoughts, feelings and ideas of other people.
Oskaloosa, Iowa, United States
Alma Catic - Freelance Grant Writing & Annual Report Writing
0
Kudos
4.5
2 Skills
$60
Rate/Hr
Greetings; My name is Alma Catic and I am the Chief Grant Consultant and Owner of Catic Nonprofit Solutions who serves nonprofit agencies in the Dallas- Fort Worth (DFW) area. The aim of Catic Nonprofit Solutions-Grant Consulting is to assist DFW area nonprofits in enhancing their organizational fundraising capacity and increasing their overall revenue. Our objective is to bring the skills and expertise we have acquired over the years and apply them to fulfill funding gaps experienced by many area nonprofits. Over the years, I have written various federal, state, municipal, corporate, and foundation grant proposals for local nonprofits that were successfully awarded by institutions such as the following: United Way; National Institutes of Health (NIH); Centers for Disease Control and Prevention (CDC); Substance Abuse and Mental Health Services Administration (SAMHSA); Texas Department of State Health Services (DSHS); Cancer Prevention Research Institute of Texas (CPRIT); City of Plano; City of Frisco; City of McKinney; Communities Foundation of Texas; Nokia Foundation; and, IKEA Foundation. My main objective in writing you is to bring the skills I have acquired over the years and applying them to fulfill your organization’s funding needs. Please, feel free to contact me at alma@caticnps.org to inquire more information. Thank you very much! Best Regards, Alma Catic Chief Grant Consultant Catic Nonprofit Solutions alma@caticnps.org www.caticnps.org Enclosure: Resume Objective To obtain a contract/temporary position as a Consultant. Strengths • Exceptional communication skills both written and verbal. • Excellent customer service skills. • Effective leadership/management skills. • Highly creative and adapted problem solver with impeccable attention for details. • Work effectively with others in a team environment as well as independently. • Fluent in German and Serbo-Croatian. Education Texas Woman’s University Denton, Texas August, 2010 Bachelor of Science in Health Studies/Public Health Relevant Experiences Grant and Compliance Manager – Hope’s Door, Inc: • Managing Hope’s Door grant development initiatives from inception to completion including: conceptualizing, planning, writing, editing, stewarding, and reporting to funding parties (including both financial and programmatic reporting). • Assessing organizational funding needs and researching foundation, corporation, and governmental funding sources tailored to needs. • Developing and implementing plans for donor cultivation and sponsorship solicitations. • Evaluating and developing designs to assess organizational effectiveness and quality assurance. Program/Evaluation Specialist- Mental Health Mental Retardation (MHMR) of Tarrant County: • Program planning and implementation of various program related activities including conducting educational workshops, HIV testing, health fairs, and health educational symposiums. • Developing evaluation study approaches including drafting or selecting appropriate instrumentation/surveys aided by extensive reviews of literature on evidence based methodology and practices. • Conducting evaluations, needs assessments, and field related work including interviewing study sample participants as well as stakeholders. • Qualitative and quantitative data analysis and SPSS knowledge. • Writing grant proposals for both federal and state funding requests. Work History -Chief Grant Consultant/ 08/2014-present Catic Nonprofit Solutions, Dallas, TX Owner -Grant Manager 12/2013- 08/2014 Hope’s Door, Inc., Plano, TX -Program/Evaluation 12/2010- 12/2013 MHMR of Tarrant County, Fort Worth, TX Specialist -Health Educator Intern 05/2010- 08/2010 Christian Community Action, Lewisville, TX -Student/ 08/2007- 05/2010 Texas Woman’s Univ., Denton, TX Organizational Leader Organizations ?Officer/Treasurer- Eta Sigma Gamma National Professional Health Education Honorary Society
Dallas, Texas, United States
Elizabeth Geib-Morrill - Freelance Digital Art & Ad Design
12
Kudos
3.0
2 Skills
$45
Rate/Hr
Elizabeth Jean Anne Geib-Morrill 11210 Saratoga Coach, San Antonio, Texas 78254, 210-445-9813, ejag84hi@msn.com Summary of Qualifications • Over 4+ years of experience with computer programs on both the PC & MAC including, Microsoft Office Word, Microsoft Office PowerPoint, Adobe Illustrator cs5, Adobe Photo Shop cs5, Adobe Indesign and Corel Draw Graphics suite X4 • Over 4+ years of academic classroom experience, gaining relevant skills including, answering phones and taking messages, the ability to follow instructions, communication skills, great organization skills, managing skills, multitasking skills, Social and friendly. • Over 11+years of painting and drawing experience in, acrylic paint, oil paint, water color, ink, charcoal, pastels, color pencils Education • University of Texas at San Antonio, completing a Bachelor of Fine Arts in Art around year 2014. • North West Vista Community College, May of 2010 Completed an Associates Degree in Fine Arts. Relevant Experience Free Lance Artist November 2011-current -commissions to hand paint Magic the Gathering cards, extending the image on the whole card Mightiest Audio & Image LLC October 2011-Current • http://www.mightiestaudioandimage.com • Personal Assistant to all members • Lead Graphic designer Freelance Colorist For an HBO Viral Web Comic; Staring Zack Galifianakis as Super Ray August 2011- August 2011; San Antonio, TX • Colored inked comic pages for Zack Galifianakis"s HBO Viral Motion Web Comic http://www.hbo.com/bored-to-death/inside/extras/slideshow/rays-drawings.html#/bored-to-death/inside/extras/download/super-ray.html San Antonio Magazine Design Internship June 2011-November 2011; San Antonio, TX • Assisting Art Director • Editing photos • Finding photos • Photo-shoping photos • Laying out pages of the magazine using Indesign • Making flyers for office party Home Business; Dead Zoe Productions October 2005-present; San Antonio, TX; http://www.youtube.com/user/DeadZoeProd • Organizing and Assisting the Director • Completing tasks including, budgeting funds, Casting , designing and making props • Managing the team, scheduling the team, • Creating color concepts and being the sol colorist for Manga/comic art DZP produces Child Safe Benefit: Art from the Heart April 2010; San Antonio, TX • Donating art to the cause of saving abused children. Dog &Cat portraits with AnArte gallery March 2010; San Antonio, TX • Creating digital animal portraits using the WACOM tablet • Displaying in a private home in the Dominion • 33% of the proceeds were donated to the Cressie Animal Refuge & Enrichment Benefit. • 7 sold, 3 are located in Up-state NY near Governors Island in a private collection.
San Antonio, Texas, United States
Richard Lasser - Freelance Writing & Screenwriting
0
Kudos
5.0
2 Skills
$50
Rate/Hr
I've had a hand in writing four produced feature films, the most recent being, “Walking With the Enemy”, starring Ben Kingsley. Prior to that, my feature film script “The Tricks of Love”, starring Natasha Lyonne, won Best Picture at the Monaco International Film Festival and 3 major acting awards. 24 different production companies have hired me to write, rewrite or polish their feature-length scripts. Following please find my bio and credits. Resume – Credits IMDB links: http://www.imdb.com/name/nm1103773/ http://pro.imdb.com/name/nm1103773/ Film Credits: 1. 'The Chosen Few', feature-length psychological thriller, produced by I VU Pictures. Writer and Co-Producer 2. “The Counting House”, feature-length psychological horror, produced by RAI Cinema, Italy. Writer. A writer-for-hire project. 3. “The Tricks of Love, a feature-length romantic comedy by Mutressa Movies. www.mutressamovies.com 4. “The Obedient Son”, short, war drama, Liberty Studios. 5. “I Scream”, short, dark comedy. Late Bloomer Films. Writer and Director. http://www.youtube.com/watch?v=AOYj-NUo-R8 6. “Walking With the Enemy”, writer, Liberty Studios In Pre-Production Mondo Motion Pictures shooting “Made in France” a bittersweet love story. shooting in Paris. 2013. Writer Produced Plays “The Impeachment Trial of George W. Bush,” San Francisco, May 2008. Films In Development: 1. “Ivan and Maria”, based on the novel, the story of Ivan the Terrible of Russia. Sindika Productions. http://sindikaproductions.com/. A writer-for-hire project. 2. “Bedroom City”, a writer-for-hire project for PropellerFilm of Germany. www.propeller-film.de 3. “The Cellist”, a thriller for Great Falls Moving Pictures. Writer. 4. “Journey to the West” an animated film for JTW CG LLC. Past Work for Hire Projects: 1. Hired to write "Happy New Year", an action thriller by Garbo Productions. 2. Hired to write "Stepping Out to Vancouver" a buddy road movie, by Blue Moose Productions 3. Hired to write the fantasy thriller, “Sky” by Morgan Street Productions 4. Hired to write the action/thriller, 'Treasure' by an independent producer. 5. Hired to write the character-driven drama, “Bucking Broncos” by PK Productions. 6 Hired to write the thriller, 'Time Bomb' by KS Productions. Scripts Currently Optioned: 1. “Peacocks”, optioned by Beautiful Calf Productions 2. “The Cellist,” optioned by Great Falls Moving Pictures Awards: 1. “The Tricks of Love”, Best Picture, Monaco International Film Festival, 2008 2. “The Chosen Few” Award of Excellence-Feature Category, Berkeley Film Festival, 2002; Official Selection Vancouver Island Film Festival, 2002 3. Chesterfield Writers Awards – Semi-Finalist 4. New Century Writers Awards – Finalist for “Young Love” 5. “Bedroom City” Official Selection for IFP Market 2006, No Borders Section. Education, Training and Background: B.A. University of Virginia, Double Major in English Honors and Russian Language and Literature Postgraduate work, UCLA, Russian Studies Robert McKee’s Story Structure graduate John Truby’s Screenwriting graduate Author of two books, (Great Vegetables From the Great Chefs and Great Desserts From the Great Chefs, for Chronicle Books. (under the pseudonym Baba S. Khalsa), numerous articles for The New York Times, Los Angeles Times, Food and Wine Magazine
Seattle, Washington, United States
Angelo L Rosario - Freelance Customer Response & Office Management
0
Kudos
4.5
2 Skills
Ask
Rate/Hr
ANGELO L. ROSARIO 3947 Day Bridge Place Cell: 941.729. 5327 Ellenton, FL 34222 Email: angelo.rosario.tg@gmail.com IT Business Analyst Sales Account Executive Call Center Leadership QUALIFICATIONS SUMMARY Results focused IT Business Analyst Professional and Sales Account Executive experienced in Call Center Leadership nation-wide. A progressive career with 8 years’ experience in Information Services and 8 years’ in leadership. Demonstrated change agility in a company that has moved from private to publicly-held status and returned to a privately held entity. Special expertise in client relationship management and collaborative approaches to gain internal and external commitment. A solutions provider, skilled in diverse leadership approaches, analytical troubleshooting, root cause analysis and generation of problem resolution options with low client and corporate risk. Served as a Corporal in the United States Marine Corp. * Excel in environments with shared stakeholders working toward common goal achievement. * A strong initiator, change agent and solutions provider skilled in identifying and leveraging the benefits gain by each stakeholder in adopting new or existing processes and procedures highlighting the department and organization’s ultimate value creation. * A skilled process and procedures expert and communicator with ability to effectively manage through ambiguity and dynamic environments driven by change, compliance, responsiveness, urgency and accuracy. * Sound leadership competence with a balanced approach to leadership based on trust, integrity and accountability. Skilled in building and developing relationships and teams positioned to adapt to changing business conditions. * Key contributor to the establishment of a Solutions Team – key to Call Center turnaround of rapidly declining client satisfaction levels. Increased the client retention rate by implementing targeted solutions to unique and complex problems. * Reported on client input and desired service outcomes and how well the solutions were perceived. * Built an on-boarding process with creation of a new Call Center Team to addresses new client loss during 1st ninety days - increased new client retention significantly. The entire Call Center then adopted the policies and procedures successfully. * Ability to translate complex concepts into easily understood and actionable language for both technical and non-technical audiences – results include performance optimization supporting revenue and profit. * A skilled trainer w/proven success in training internal and external clients on complex changes in procedures, systems, process and delivery of Benefits, Payroll processing, 401k, and Unemployment initiatives. * Built trusting relationships with clients and internal customers and served as an SME, enterprise-wide, on IT process and procedures solutions. * A client centric professional who served as the voice of the clients and the company, with particular focus on premier, high risk clients. Built/implemented communication strategies to keep constituents informed – results delivered high retention rates. Additional Expertise * Business Requirements Documentation Writing * Identify Synergies in Process & People * HR Administration * Test Planning & Analysis * Performance Improvement * Excellent Customer Service Skills * Functional Documentation Writing * Impact Analysis Software & Applications * Oracle Applications: HRMS, Benefits, Portal, Payroll, Strong knowledge of Oracle Self-Service functionality * Business Technology Optimization (BTO) Tools: HP Service Ctr. & Portfolio Management, Quality Center * Silkradar - SDLC Software * TOAD - SQL Application * WINSFTP - FTP Application EDUCATION * B.A., Economics State University of New York at Fredonia ANGELO L. ROSARIO Page 2. PROFESSIONAL EXPERIENCE TriNet (Gevity HR), Bradenton, FL & San Leandro, CA (2008 – 2010) A leading, privately-held, US based PEO company and provider of comprehensive HR Consulting, Health & Welfare Benefits, Retirement Plans, Workers Compensation, Unemployment Benefits, FMLA, COBRA and Benefits Administration – Company recently acquired Gevity. IT BUSINESS ANALYST TEAM LEAD Continued to hold Senior Business Analyst responsibilities in tandem with being selected as Team Lead. Supported the Business Analyst Team and achievement of team goals. Team Members: 10. Reported directly to VP, IT. * Delivered quality and timely responses to production issues and provided ongoing communication to keep team updated on progress and issues and provided weekly status reports to management. * Managed team members scheduling to support continuous and changing maintenance and production needs. * Coached individual team members on technical and leadership initiatives for optimum performance within new culture. Gevity HR, Inc. Unemployment Benefits, FMLA, COBRA and Benefits Administration to 100k client employees and 8k clients through 1k internal colleagues in 30 offices nationwide. IT SENIOR BUSINESS ANALYST (2001 – 2008) Gather requirements from internal clients and the translation of data into functional specifications for Development and Testing. Reviewed requirements, functionality specifications, business processes recommended proposed solutions for viability. Reviewed opportunities for efficiency gains and utilized Oracle Self Service functionality on daily internal and external client facing capacity. * Managed successful staged process for Oracle migrations with limited downtime. * Worked closely with organization to understand business issues and data challenges of the company's organization. * Conducted accuracy audit to identify gaps in data entry process, presented findings to management and introduced process improvement solutions developed to deliver compliant processes. * Introduced validation process for audit findings and coached and trained staff on new procedures, processes and communication channels – results deliver performance optimization and easier implementation of changes. * Identified company's strengths and weaknesses and made recommendations on how to leverage asset base to increase Staff Leasing, Inc., Bradenton, FL 1993 - 2001 A private company renamed and became a publicly traded corporation in 2001.. REGIONAL MANAGER, CLIENT SERVICES (1999 - 2001) Promoted, based on performance, to manage inbound/outbound Call Center Teams working with clients throughout US. Direct Reports: 40. * Designed team structure, and established/managed call metrics and measured customer satisfaction, customer retention and Payroll accuracy, benefits management, etc. * Effectively managed/developed highly motivated teams and individual performance. Aligned leadership style to listener or the group and encouraged creativity, open sharing of information, delegation, accountability and respect for people. MANAGER, SOLUTIONS TEAM / On-Boarding Team (1996 - 1999) Assisted in building Team structure of this start-up operation to turnaround escalating trend of client loss. The goal was to provide customized corporate/client solutions to retain clients. Reported to Call Center Director. * Built model for client and team interaction, escalation procedures and communication strategies company-wide for referral sources to assist in specialized management of high-risk clients. * Mediated between shared stakeholders including diverse teams and engaged directly with clients. * Provided clients with process map and solutions which ranged in scope and complexity driven by client size, complexity of issues. Specialized teams were matched to align with desired outcomes to promote a more engaged client touch. CONSULTANT, PROCESS ANALYSIS/EFFICIENCY TEAM (1994 - 1996) Consulted on process and procedural improvements spanning all new and existing product lines. Served as solutions provider to shared stakeholders and conducted analysis that drove customized results with cost savings, time and efficiency enhancements. * Introduced process enhancement to Benefits, Payroll processing, Tax Department BNA Books…converted to online via creation of SME Tax Teams available for tier-2 calls and managed process for AP, GL and Billing issues. Assisted with introduction of a telephony program with metrics and improved client communication. * Assisted in change process for Medical Benefits Team - delivered a 40% improvement rate. * Successfully conducted process system migration from manual to automated system with limited downtime. * Provided a 1-touch solution to redundant tasks via small teams to process paperwork and data entry. SALES ACCOUNT EXECUTIVE (1993 - 1994) Responsible for direct client contact, training and sales support. * Obtained prospect information during the on-boarding process. * Managed client employee training for Benefit Plan information.
Ellenton, Florida, United States