Freelance Billboard Designers : Jackson, Mississippi

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Angelo L Rosario - Freelance Customer Response & Office Management
0
Kudos
4.5
2 Skills
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Rate/Hr
ANGELO L. ROSARIO 3947 Day Bridge Place Cell: 941.729. 5327 Ellenton, FL 34222 Email: angelo.rosario.tg@gmail.com IT Business Analyst Sales Account Executive Call Center Leadership QUALIFICATIONS SUMMARY Results focused IT Business Analyst Professional and Sales Account Executive experienced in Call Center Leadership nation-wide. A progressive career with 8 years’ experience in Information Services and 8 years’ in leadership. Demonstrated change agility in a company that has moved from private to publicly-held status and returned to a privately held entity. Special expertise in client relationship management and collaborative approaches to gain internal and external commitment. A solutions provider, skilled in diverse leadership approaches, analytical troubleshooting, root cause analysis and generation of problem resolution options with low client and corporate risk. Served as a Corporal in the United States Marine Corp. * Excel in environments with shared stakeholders working toward common goal achievement. * A strong initiator, change agent and solutions provider skilled in identifying and leveraging the benefits gain by each stakeholder in adopting new or existing processes and procedures highlighting the department and organization’s ultimate value creation. * A skilled process and procedures expert and communicator with ability to effectively manage through ambiguity and dynamic environments driven by change, compliance, responsiveness, urgency and accuracy. * Sound leadership competence with a balanced approach to leadership based on trust, integrity and accountability. Skilled in building and developing relationships and teams positioned to adapt to changing business conditions. * Key contributor to the establishment of a Solutions Team – key to Call Center turnaround of rapidly declining client satisfaction levels. Increased the client retention rate by implementing targeted solutions to unique and complex problems. * Reported on client input and desired service outcomes and how well the solutions were perceived. * Built an on-boarding process with creation of a new Call Center Team to addresses new client loss during 1st ninety days - increased new client retention significantly. The entire Call Center then adopted the policies and procedures successfully. * Ability to translate complex concepts into easily understood and actionable language for both technical and non-technical audiences – results include performance optimization supporting revenue and profit. * A skilled trainer w/proven success in training internal and external clients on complex changes in procedures, systems, process and delivery of Benefits, Payroll processing, 401k, and Unemployment initiatives. * Built trusting relationships with clients and internal customers and served as an SME, enterprise-wide, on IT process and procedures solutions. * A client centric professional who served as the voice of the clients and the company, with particular focus on premier, high risk clients. Built/implemented communication strategies to keep constituents informed – results delivered high retention rates. Additional Expertise * Business Requirements Documentation Writing * Identify Synergies in Process & People * HR Administration * Test Planning & Analysis * Performance Improvement * Excellent Customer Service Skills * Functional Documentation Writing * Impact Analysis Software & Applications * Oracle Applications: HRMS, Benefits, Portal, Payroll, Strong knowledge of Oracle Self-Service functionality * Business Technology Optimization (BTO) Tools: HP Service Ctr. & Portfolio Management, Quality Center * Silkradar - SDLC Software * TOAD - SQL Application * WINSFTP - FTP Application EDUCATION * B.A., Economics State University of New York at Fredonia ANGELO L. ROSARIO Page 2. PROFESSIONAL EXPERIENCE TriNet (Gevity HR), Bradenton, FL & San Leandro, CA (2008 – 2010) A leading, privately-held, US based PEO company and provider of comprehensive HR Consulting, Health & Welfare Benefits, Retirement Plans, Workers Compensation, Unemployment Benefits, FMLA, COBRA and Benefits Administration – Company recently acquired Gevity. IT BUSINESS ANALYST TEAM LEAD Continued to hold Senior Business Analyst responsibilities in tandem with being selected as Team Lead. Supported the Business Analyst Team and achievement of team goals. Team Members: 10. Reported directly to VP, IT. * Delivered quality and timely responses to production issues and provided ongoing communication to keep team updated on progress and issues and provided weekly status reports to management. * Managed team members scheduling to support continuous and changing maintenance and production needs. * Coached individual team members on technical and leadership initiatives for optimum performance within new culture. Gevity HR, Inc. Unemployment Benefits, FMLA, COBRA and Benefits Administration to 100k client employees and 8k clients through 1k internal colleagues in 30 offices nationwide. IT SENIOR BUSINESS ANALYST (2001 – 2008) Gather requirements from internal clients and the translation of data into functional specifications for Development and Testing. Reviewed requirements, functionality specifications, business processes recommended proposed solutions for viability. Reviewed opportunities for efficiency gains and utilized Oracle Self Service functionality on daily internal and external client facing capacity. * Managed successful staged process for Oracle migrations with limited downtime. * Worked closely with organization to understand business issues and data challenges of the company's organization. * Conducted accuracy audit to identify gaps in data entry process, presented findings to management and introduced process improvement solutions developed to deliver compliant processes. * Introduced validation process for audit findings and coached and trained staff on new procedures, processes and communication channels – results deliver performance optimization and easier implementation of changes. * Identified company's strengths and weaknesses and made recommendations on how to leverage asset base to increase Staff Leasing, Inc., Bradenton, FL 1993 - 2001 A private company renamed and became a publicly traded corporation in 2001.. REGIONAL MANAGER, CLIENT SERVICES (1999 - 2001) Promoted, based on performance, to manage inbound/outbound Call Center Teams working with clients throughout US. Direct Reports: 40. * Designed team structure, and established/managed call metrics and measured customer satisfaction, customer retention and Payroll accuracy, benefits management, etc. * Effectively managed/developed highly motivated teams and individual performance. Aligned leadership style to listener or the group and encouraged creativity, open sharing of information, delegation, accountability and respect for people. MANAGER, SOLUTIONS TEAM / On-Boarding Team (1996 - 1999) Assisted in building Team structure of this start-up operation to turnaround escalating trend of client loss. The goal was to provide customized corporate/client solutions to retain clients. Reported to Call Center Director. * Built model for client and team interaction, escalation procedures and communication strategies company-wide for referral sources to assist in specialized management of high-risk clients. * Mediated between shared stakeholders including diverse teams and engaged directly with clients. * Provided clients with process map and solutions which ranged in scope and complexity driven by client size, complexity of issues. Specialized teams were matched to align with desired outcomes to promote a more engaged client touch. CONSULTANT, PROCESS ANALYSIS/EFFICIENCY TEAM (1994 - 1996) Consulted on process and procedural improvements spanning all new and existing product lines. Served as solutions provider to shared stakeholders and conducted analysis that drove customized results with cost savings, time and efficiency enhancements. * Introduced process enhancement to Benefits, Payroll processing, Tax Department BNA Books…converted to online via creation of SME Tax Teams available for tier-2 calls and managed process for AP, GL and Billing issues. Assisted with introduction of a telephony program with metrics and improved client communication. * Assisted in change process for Medical Benefits Team - delivered a 40% improvement rate. * Successfully conducted process system migration from manual to automated system with limited downtime. * Provided a 1-touch solution to redundant tasks via small teams to process paperwork and data entry. SALES ACCOUNT EXECUTIVE (1993 - 1994) Responsible for direct client contact, training and sales support. * Obtained prospect information during the on-boarding process. * Managed client employee training for Benefit Plan information.
Ellenton, Florida, United States
Kenyotta Griffin - Freelance Programming & Database Programming
0
Kudos
5.0
2 Skills
$40
Rate/Hr
Qualifications -Graphic artist skilled in the use of state-of-the-art technologies -Electronically "draw" images for computer animation, web design, and print -Create special effects in type, backgrounds, and banners for advertisement used in internet advertisements -Able to create design for print and web from concept to finish -Able to utilize illustrating techniques for layout design of graphics and text for web and print -Created, and redesign company logos, as well as company identity -Edit, and sound edit short video footage for Internet -Utilize all traditional graphic arts in design of print materials -Use HTML and JavaScript hand coding techniques to aid in the display of graphics
Reston, Virginia, United States
Jerrold Launer - Freelance Music Composition & Audio Production
0
Kudos
5.0
2 Skills
$40
Rate/Hr
Born in Columbus, Ohio, Jerrold Launer taught music K-12 for several years after receiving his Bachelors degree in music education from Capital University. Still feeling the need for further musical expression, he subsequently enrolled at Berklee College of Music in Boston. He earned degrees in both Music Production and Engineering as well as Music Synthesis. Jerrold has provided music for projects for Warner Bros., ABC, PBS, Fox, A&E, TBN, DIC Entertainment and The History Channel. Jerrold has also continued teaching, currently instructing courses for UCLA Extension and the Los Angeles Recording School. As President of Sonic Arts, a music and audio post facility in Los Angeles, Jerrold is able to focus on what really matters...the MUSIC! Jerrold's mastery of diverse styles of dramatic underscore, has allowed him to build an extensive music library. He currently lives in Los Angeles with his wife, Heidi, and three little ones
Woodland Hills, California, United States
Amaury Loaiza - Freelance Datacenters & Enterprise Systems
1
Kudos
5.0
2 Skills
$230
Rate/Hr
Our services are specialized in two main areas IT Engineering Solutions under our MIEP and ITCG department, and Enterprise and Financial Solutions FRS. Both areas are strongly aligned to provide a range of value-adding solutions suitable to emerging market and adaptable to new environment needs.
Caracas, Distrito Federal, Venezuela
Houman Eshraghi - Freelance Illustration & Comic Art
104
Kudos
5.0
2 Skills
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Rate/Hr
I work as Designer and illustrator on TV and features. My latest big movie was 'Inception' where i worked as a storyboard artist. Currently working ON Rogue, Season 2 as a set Designer I have also worked on other productions such as : -Fairly odd Summer (Nickelodean feature film) -Once Upon a Time (Season 1): Art Department Coordinator -Dominant Gene (Indie Feature 2011): Production Designer. -Psych (Season 5): Art Department Coordinator, Storyboard artist. -Smallville (Season 9): Production Illustration. -Vampire Diaries (Pilot 2009): Production Illustration, Art Department Assistant. -King of Fighters (DVD 2009): Storyboard Artist. -The Persecuted (Documentary 2008): Director, Editor. -Snow Globe, Disney (MOW 2007): Production Illustration, Story Board Artist. -Secret of the Nutcracker (MOW 2007): Production Illustration / Storyboard Artist. / Set Design. -Montana Sky, Angels Fall and Blue Smoke (MOW 2006) Mandalay Ent., LA:Production Illustration / Storyboard Artist. -Mistaken Identity (Short 2007): Director / Producer. -United Way (Commercial 2006): Associate Producer. -Glorious Sacrifice (Short 2005): Producer / Director / Editor. distribution by Cinequest film festival, San Jose (Docu-Drama) -What She Found There (Short 2005): Production Design / Art Direction. -Sounds of New York (Documentary 2004): Title and Credits, Art direction. Training Mount Royal College, 2001-2003, Calgary, Canada, Bachelors of Applied Design Southern Alberta Institute of Technology, 1994-1995, Calgary, Canada, AutoCAD & Studio Max Mount Royal College, 1991-1993, Calgary, Canada, Diploma, INDS. TECHNICAL SKILLS Adobe Illustrator, Adobe PhotoShop, Premier Pro (editing), AutoCAD, Microsoft Office Applications. Working knowledge of 3D Studio and Sketchup.
Vancouver, British Columbia, Canada
Darcy Winer - Freelance Billing & Budgeting
0
Kudos
5.0
2 Skills
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Rate/Hr
I am an accounting/finance professional with over 10 years of experience in music, publishing, education, and internet industries. I am an excel expert and extremely proficient in data entry and administrative support.
Roslindale, Massachusetts, United States
NicoleLi - Freelance Chinese Translation & Business Card Design
0
Kudos
4.5
2 Skills
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Rate/Hr
Hi friends out there, how are you! Following are couple of highlights about myself. *Smooth Translation between English and Mandarin. *Professional print-ready layout. *Spelling check ready, numbers check ready, very detail oriented. *Able to serve business and personal clients. *Documents, Websites, other paper works. *Meeting interpretation/ On site translation etc. (By appointments only) *On time job delivery. *Quality guaranteed.
Walnut Creek, California, United States
Lila Pettyjohn - Freelance Article Writing & Business Card Design
0
Kudos
4.0
2 Skills
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Rate/Hr
I have over 20 years experience writing and graphic design. I have written in many styles, have high-level editing skills, and have designed hundreds of business cards, brochures, flyers, postcards, print advertisements, etc.
Fayetteville, Arkansas, United States
Severo Catura - Freelance Annual Report Writing & Editing
0
Kudos
5.0
2 Skills
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Rate/Hr
I've been writing in various capacities - mostly related to career and to inter-related interests outside of it - in the last 30 years. I'm proficient in English, am a professional, and I deliver! That much I can assure you.
Quezon City, Quezon City, Philippines
Jessica Leikauskas - Freelance Ad Design & Document Design
2
Kudos
4.5
2 Skills
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Rate/Hr
Looking for a free lance job that allows me to use my knowledge of writing, including articles and blogging sites. I am interesting in getting into the free lancing world and also interested in writing serious articles related to computer systems and growth in technology. I have worked with many people in the education field, and within the Political spectrum in New Jersey. I am highly qualified working with media development- such items as creating professional brochures, advertisement, etc.
Pomona, New Jersey, United States